The ePolicy Toolkit: Social Media, Mobile, and Messaging Management Facilitator's Guide Package
November 2012, Pfeiffer
From PR nightmares to security breaches, electronic business communication tools and technologies are fraught with potentially costly risks for business. Organizations need to develop online tool policies in order to avoid legal issues and alleviate confusion among employee. The ePolicy Toolkit is a complete resource to help HR Professionals recognize and manage risk, develop policies, and train employees around social media and other online communication tools. Written in a readable style without legal jargon, this covers the key legal, regulatory, and technical issues, including online writing tips, electronic rules and policies, risk control, electronic business records management, and best practices for training managers and employees.