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E-book
Dialogue Gap: Why Communication Isn t Enough and What We Can Do About It, FastISBN: 978-1-118-15786-2
E-book
256 pages
February 2012
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Other Available Formats: Hardcover
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Part I Dialogue Gap
Chapter 1 How Dialogue Gap Arose 39
Chapter 2 The Implications of Dialogue Gap 85
Part II Dialogue Solutions
Chapter 3 How to Get the Right People to Dialogue on the Right Issues 139
Chapter 4 Dialogue Leader Behaviors 163
Chapter 5 Dialogue Time and Space 229
Part III Dialogue Leadership
Chapter 6 The Cost of Failed Dialogue 251
Chapter 7 Sustaining Dialogue 269
Chapter 8 Dialogic Leadership 315
Conclusion 333
Appendix A What Prevents Effective Dialogue? 337
Appendix B Organizational Dialogue Assessment 345
Appendix C Dialogue Skill Practice Activities 359
Acknowledgments 371
About the Author 375
Index 377
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