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Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams

ISBN: 978-1-118-23839-4
350 pages
May 2012, Pfeiffer
Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams (1118238397) cover image

Over the past 10 years in the field of human and organizational development, the approach to team building has moved from problem solving and conflict management to helping work groups and organizations build a foundation of trust, cooperation, and mutual support. Focusing on collaboration rather than resolving conflict, Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams offers a fresh approach to team building. It provides proven tools for the most common needs of teams, including establishing trust, building consensus, managing change, working virtually and across boundaries, and dealing with setbacks.

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List of Tools vii

List of Figures and Tables xi

Acknowledgments xiii

About the Authors xv

About the Contributors xix

Introduction xxvii

SECTION ONE A Systematic Approach to Team Building 1

Chapter 1 Getting Started 3

Chapter 2 Planning the Team-Building Session 11

Chapter 3 Implementation, Action Planning, and Follow-Up 25

Chapter 4 Selecting the Right Team-Building Tools 39

SECTION TWO Managing Team-Building Challenges 47

Chapter 5 Clarifying Future Direction 49

Chapter 6 Fostering Team Innovation 63

Chapter 7 Establishing Mutual Trust and Collaboration 79

Chapter 8 Managing Change 107

Chapter 9 Building Commitment 131

Chapter 10 Managing Organizational Boundaries 151

Chapter 11 Working Virtually 171

Chapter 12 Overcoming Setbacks 199

Chapter 13 Managing Across Cultures 217

SECTION THREE Tools and Techniques for Team Building 241

Chapter 14 The Tool Kit 243

Index 449

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Robert W. Barner, Ph.D., is the associate director of executive education and a faculty member within the Annette Caldwell Simmons School of Education and Human Development at Southern Methodist University. He is also the owner of Plano Executive Advisory Services.

Charlotte P. Barner, Ed.D., is an executive consultant and adjunct professor and student advisor for the Annette Caldwell Simmons School of Education and Human Development at Southern Methodist University.

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