PHR / SPHR: Professional in Human Resources Certification Study Guide, 4th Edition
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Sandra M. Reed, PHR, SPHR, is the owner of Epoch Resources, a consulting firm specializing in the unique HR needs of small businesses. Sandra has authored learning modules and case studies for the Society for Human Resource Management. Anne M. Bogardus worked with growing biotech, high-technology, and public relations organizations at the manager and director levels. She is the author of Human Resources JumpStart and the previous editions of PHR/SPHR Professional in Human Resources Certification Study Guide. Technical Editor Brenda G. Budke, SPHR, directs an HR consulting firm in Fresno, California. She is founder and Dean of a corporate university, and is past president of the Human Resource Association of Central California (HRACC).