Performance Management: Putting Research into Action
February 2012, Pfeiffer
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"In this comprehensive and timely volume, Smither and London assemble an exceptional collection of chapters on topics spanning the entire performance management process. Written by leading researchers and practitioners in the field, these chapters draw on years of research and offer a blueprint for implementing effective performance management systems in organizations. This volume is a 'must-read' for all those interested in performance management."
—John W. Fleenor, Ph.D., research director, Center for Creative Leadership