Out-Executing the Competition: Building and Growing a Financial Services Company in Any Economy
Irv Rothman may not have considered a career in the financial services early on, but he ended up in leadership positions at AT&T, Compaq and, for over a decade, Hewlett-Packard. His consistent record of success and insider perspective make him the perfect guide to the art of building and growing a financial services company, and in Out-Executing the Competition he shares his remarkable story and years of experience, giving readers a glimpse into his numerous accomplishments and providing takeaways they can apply to their own companies, whatever the industry.
An engaging and lively account of Rothman's career focusing on his work at financial services companies during some of the most economically challenging periods of the past thirty years, the book explores the methods and tactics he used to help his companies not only weather financial uncertainty, but to thrive.
- Tells the story of financial services company expert Irv Rothman, in his own words
- Includes invaluable insights into how to build a financial services company that can survive and thrive in even the toughest economic climate
- Helps readers working at financial services companies and in other industries to construct solid businesses that can outperform their competition
Part biography, part how-to guide, Out-Executing the Competition is the ultimate inside look at building a financial services company that's sure to succeed.
Chapter 1: Craziest Idea I’ve Ever HeardLet’s Do It! 1
Chapter 2: Proud Son of Bayonne 13
Chapter 3: School Days, School Days . . . 29
Chapter 4: Baghdad by the Bay 41
Chapter 5: The AT&T Rollercoaster 55
Chapter 6: It’s Got to Be about the Customer 71
Chapter 7: A Seat at the Head of the Table 83
Chapter 8: One Company, Worldwide 101
Chapter 9: Global Recessions: A Survivor’s Manual 113
Chapter 10: We’re Gonna Go for What’s Behind Door Number Three 127
Chapter 11: Around the World in 180 Days 137
Chapter 12: Getting Your Fingernails Dirty 153
Chapter 13: Transforming Your Business 161
Chapter 14: Communicating the Message 171
Chapter 15: Charisma Bypass? Leadership and the High-Performing Team 183
Chapter 16: To There, From Here 199
About the Author 203
Irv Rothman is President and CEO of HP Financial Services, a wholly owned subsidiary of Hewlett-Packard Company, where he is responsible for the worldwide delivery of customized leasing, financing, and financial asset management solutions that simplify customers' IT life-cycle management and reduce their total cost of ownership. Prior to joining HP, Rothman was president and CEO of Compaq Financial Services Corporation (CFS) and a group president of AT&T Capital Corporation.