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Business Ethics: An Ethical Decision-Making Approach

ISBN: 978-1-118-39343-7
328 pages
May 2017, Wiley-Blackwell
Business Ethics: An Ethical Decision-Making Approach (1118393430) cover image


Business Ethics: An Ethical Decision-Making Approach presents a practical decision-making framework to aid in the identification, understanding, and resolution of complex ethical dilemmas in the workplace.

  • Focuses exclusively on three basic aspects of ethical decision making and behavior—how it actually takes place, how it should take place, and how it can be improved
  • Uses real-life examples of moral temptations and personal ethical dilemmas faced by employees and managers
  • Discusses the biases, psychological tendencies, moral rationalizations, and impact of self-interest as impediments to proper ethical decision making
  • Includes relevant examples of ethical misconduct and scandals appearing in the news media
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Table of Contents

Acknowledgments ix

Introduction to Ethical Decision Making 1

Part One Descriptive Theory 21

1 What Determines Ethical Behavior? 23

2 The Ethical Decision-Making Process 59

3 Impediments to Proper Ethical Decision Making 93

Part Two Normative Framework 127

4 Distinguishing Right from Wrong 129

5 The Decision to Report Misconduct 159

Part Three Practical Application 189

6 Developing and Sustaining an Ethical Corporate Culture 191

7 What Would You Do? Common Workplace Dilemmas 231

Conclusion: Navigating the Moral High Road 259

Appendix A: Factors Affecting Moral Character 271

Appendix B: Descriptive Ethical Decision-Making Models 277

Appendix C: Normative Ethical Decision-Making Models 287

Appendix D: Business Ethics in Hollywood Movies 293

Index 299

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Author Information

Mark S. Schwartz, MBA, JD, PhD, is Associate Professor of Business Ethics at York University's School of Administrative Studies in Toronto, Canada. An award-winning teacher and researcher, Dr. Schwartz has contributed to such journals as Business Ethics Quarterly, Journal of Business Ethics, Business & Society, Business and Society Review, Corporate Governance: An International Review, and Business Horizons. His most recent books include Corporate Social Responsibility: An Ethical Approach (2011) and, as co-editor, Business Ethics: Readings and Cases in Corporate Morality (2014).

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'In Business Ethics: An Ethical Decision-Making Approach, Professor Schwartz illustrates how a few simple and insightful principles can help readers navigate between the financial, legal and moral pressures from employees, shareholders, and customers. This book's ingenuity is matched only by Schwartz's decades-long experience in guiding acting and prospective managers.'

-Thomas Donaldson, The Wharton School, University of Pennsylvania

'Mark Schwartz has produced a wonderfully comprehensive and approachable treatise on the subject of business ethics, replete with engaging insights from the most recent research. I consider it to be a masterpiece!'

- Bradley R. Agle, The Marriott School, Brigham Young University  
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