The Corporate University Workbook: Launching the 21st Century Learning Organization
June 2012, Pfeiffer
- Identify your organization’s competencies and skills
- Develop the specific development programs with internal or external formal training, experiential learning, and coaching
- Encourage the growth of informal learning communities
- Foster networking and the exchange of learning
- Help you build learning into the work process
- Disseminate and increase knowledge
- Help employees develop strong career choices and skills
- Anticipate the skills, competencies, and abilities your organization will need in the future
Introduction: Getting the Most from This Resource.
1 The Value of a Corporate University.
What Is the Value of a Corporate University to Your Organization?
The Value of Learning.
Return on Investment.
Support for Your Corporate University.
First Steps Toward Creating Your Corporate University.
2 Planning the Corporate University: Strategy and Direction.
The Importance of Strategy.
Strategy Is Fundamental: Form Follows Function.
When Do You Use These Approaches?
3 Determining the Scope, Stakeholders, and Operating Principles.
Determining Your Scope, Stakeholders, and Operating Principles.
4 Governance: Who Decides What?
The Importance of Governance.
The Right Balance.
Rallying of the Committee.
5 Organizing the Corporate University.
How to Decide.
Sharing the Decision: The Role of the Governance Committee.
6 Staffing the Corporate University.
The Roles of the Corporate University Staff.
Five Steps for Building Your Staff.
Staff Competencies for Your Strategic Direction.
Assessment of Your Current Staff.
Your Staffing Model.
Your Staffing Plan.
7 Funding the Corporate University.
The Three Funding Models.
Choice of a Funding Model.
Implications of Funding Models.
8 Performance Analysis and Development Delivery.
Selection of Delivery Methods.
9 Marketing to Build Brand, Relationships, and Success.
Your Marketing Challenge.
What’s the Message?
Action Steps: Before the Launch.
Action Steps: Marketing After the Launch.
10 Metrics for Measuring Success.
Six Keys to Making Measurement Work.
Kirkpatrick’s Four Levels.
Efficiency and Effectiveness.
11 Final Thoughts.
About the Authors.
How to Use the CD-ROM.
KEVIN WHEELERinternationally respected writer, teacher, consultant, and speakeris president of Global Learning Resources, Inc. In addition, he serves as adjunct faculty at the University of San Francisco and on the business faculty at San Francisco State University.
EILEEN CLEGG is a visual journalist, book author, and researcher on the future of learning. Founder of the company Visual Insight, Eileen also works with leadership groups and educators on strategic communication and innovative learning tools.