The People Manager's Tool Kit: A Practical Guide to Getting the Best From People
September 2013, Wrightbooks
People who manage people face a number of challenges, from keeping workers engaged and performing at a high level to dealing with absenteeism and bad behaviour in the workplace. In The People Manager's Toolkit, leadership and people management specialist Karen Gately offers a suite of practical tools for optimising staff performance and dealing with a wide variety of "people issues."
Avoiding all human resources jargon and complicated management theory, this straightforward how-to guide shows you practical everyday solutions to common problems. You'll learn to effectively leverage the tools to improve business results, whether your issue is getting people to do more than just the bare minimum, deciding on appropriate financial incentives, or any other issue that involves people and those who lead them.
- Written by the highly regarded founder of Ryan Gately, the specialist consulting practice on human capital management based in Melbourne, Australia
- Features practical, effective advice for dealing with and solving almost any people problem at work
- Includes real-world case studies that showcase the book's tools and tips in action
Whether you just need a little help keeping your people motivated or you've got so many problems that you don't even know where to start, The People Manager's Toolkit gives you the strategies and solutions you need to solve virtually any issue.
About the author vi
1 People management — the foundations of success 1
2 Vision and strategy 24
3 Culture 45
4 Recruitment 70
5 Communication 101
6 Managing performance 123
7 Learning and development 157
8 Reward and recognition 179
9 Driving change 200
10 Leveraging HR 224
KAREN GATELY is a leadership and people-management specialist and a founder of Ryan Gately, a specialist HR consulting practice based in Australia. Working with top companies of all shapes and sizes, Karen is a highly regarded expert in achieving outstanding business performance through people.
If you thought that people management is all about the ‘warm and fuzzy’ stuff, think again.
People managers deal with a range of challenges, from keeping staff engaged and performing at a high level to dealing with absenteeism and bad behaviour, just to name a few. So it’s no surprise to learn that many leaders find themselves tested by the demands of a never-ending line up of ‘people issues’ which distract from the priorities of their teams, but help is at hand.
In The People Manager's Toolkit, People Management Specialist and author Karen Gately offers a suite of proven tools to help leaders manage their teams more effectively so that they can maximise productivity, optimise results and increase their bottom line. Cutting through the HR jargon and complex management theory, this book equips leaders to understand the things that matter most when it comes to getting the best from people.
A self-confessed ‘corporate hippy,’ Karen argues that leveraging the human spirit is the most powerful tool leaders have to dramatically shift behaviour and improve performance of employees. Through real-life case studies, readers will discover how doing this can profoundly impact people’s energy, commitment and passion at work.
“So many organisations don’t even scratch the surface of unleashing the full potential of their people and as a result, they achieve ordinary results relative to what they are capable of. Leading with integrity and compassion isn’t just about being nice and doing the right thing, it’s a non- negotiable priority in order to tap into the full potential of people,” author Karen Gately said.
This straightforward how-to guide also provides practical everyday solutions to common problems in the workplace. Readers will learn to effectively leverage tools to improve business results, whether your issue is getting people to do more than just the bare minimum, finding and hiring the right people when you need them, or any other issue that involves people and those who lead them.
Perfect for those who just need a little help keeping your people motivated through to leaders who have got so many problems that they don't even know where to start, The People Manager's Toolkit gives them the strategies and solutions to solve virtually any issue.