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The Resource Handbook for Academic Deans, 3rd Edition

ISBN: 978-1-118-72042-4
448 pages
January 2014, Jossey-Bass
The Resource Handbook for Academic Deans, 3rd Edition (1118720423) cover image


The Resource Handbook for Academic Deans, Third Edition

This thoroughly revised volume is written by and for academic administrators. Each chapter explores a particular challenge or issue that has been identified by the American Conference of Academic Deans (ACAD) members as most relevant in their role as academic leaders, then provides practical step-by-step guidance that can help deans navigate even the toughest of situations.

“There is no map for thriving as a dean, but this handbook offers an essential guidebook and compass for the journey. Both informed and inspired, it is above all humane in presenting the purpose, practice, and privilege of a dean’s good work.”

—William J. Craft, president, Concordia College

“Academic deans, both new and seasoned, will benefit enormously from this collection of ruminations by experienced and successful academic leaders on the issues that are most prominent and often most vexing for those who enter the arena of academic leadership. For newcomers to the deanery, this handbook will be an eye-opener; and for veteran deans, a helpful reminder of both first principles and best practices.”

—Richard Ekman, president, The Council of Independent Colleges

“ACAD meetings and electronic communications are marked by collaboration and by sharing means for encouraging faculty and student success. The handbook exemplifies that spirit of collaboration as members articulate their candid and helpful recommendations for enhancing work with faculty and students.”

—Scott E. Evenbeck, president, Stella and Charles Guttman Community College

“ACAD has created an extraordinary resource for the entire postsecondary community. For new and seasoned deans alike, the ACAD handbook offers a wealth of generous, wise, and practical guidance. Presenting lessons learned both from lived experiences and from organizational scholarship, the handbook will help deans succeed in their myriad essential roles.”

—Carol Geary Schneider, president, Association of American Colleges and Universities

American Conference of Academic Deans (ACAD) is a nonprofit individual membership organization dedicated to the professional development of academic leaders. ACAD’s mission is to assist these leaders as they advance in careers dedicated to the ideals of liberal education.

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Table of Contents

The American Conference of Academic Deans xiii

Preface xv
Carl O. Moses

Editor’s Introduction xix
Laura L. Behling


1 Preparing for a Successful Career in Academic Leadership: Understanding Your Role 3
Marc M. Roy

2 A President’s Perspective on Serving as a Dean 9
Philip A. Glotzbach

3 The Qualities of Effective Senior Academic Leadership 21
Robert Holyer

4 The Role of the Academic Dean in a Community College 25
Thomas W. Meyer

5 A Successful Career as an Online Dean 33
Pamela Monaco

6 Moving from Professor to Dean 39
Bonnie D. Irwin

7 Understanding the Social Roles of a Dean 45
Jeffrey R. Breese

8 Working with a Former Dean 51
Karen Ryan

9 Understanding Institutional Climate 57
Frank Eyetsemitan

10 Balancing Management and Leadership 61
Mary L. Lo Re


11 The Case for Servant Leadership 73
Peggy Rosario

12 The Art and Science of Good Decision Making 79
Mark J. Braun

13 The Art of Governance: The Dean’s Role in Shaping Collective Decisions 83
Frank Boyd

14 Building a Shared Vision of Your Institution 89
Donald Tucker

15 Managing Change Successfully 93
Katie Conboy

16 Understanding the Game and Your Team: Succeeding at Working with Campus Constituencies 99
Kent A. Eaton

17 The Dean’s Role in Mentoring 105
Adelia Williams

18 Academic Deans Balancing Professional and Personal Lives: Reframing Balance, Momentum, and Flow 111
Lisa Ijiri

19 Modeling Active Engagement in Teaching and Research 117
James R. Valadez

20 Staying Alive in Teaching and Research 121
David W. Chapman

21 Self-Assessment, or How Do I Know If I Am Succeeding? 127
Kathleen Murray

22 Discerning When to Transition to New Opportunities 131
John T. Day

23 When to Move On, Ready or Not 135
Eugenia Proctor Gerdes


24 The Administrative Dance: Managing Up, Down, and Across 143
Darla S. Hanley

25 Establishing and Implementing Your Vision: Strategic Planning in Academic Affairs 149
Katie Conboy

26 Working with Regional Accreditors 155
Karen Doyle Walton

27 The Dean’s Roles and Responsibilities in General Education Curriculum Development 163
Linda Cabe Halpern

28 The Role of the Dean in Department and Program Review 169
Joseph Favazza

29 The Backward Design Process of Curriculum Development 175
Ross Peterson-Veatch

30 Curricular Development in an International Setting: The Arts and Sciences 183
Mark Rush

31 Online Curriculum Development 189
Pamela Monaco

32 Representing Your Institution Well: Engaging with the Media 195
Larry J. Frazier

33 The Entrepreneurial Dean 199
Kent A. Eaton

34 Creating Powerful Collaborations between the Academic and Development Divisions 205
Michael K. Wanous and Susan S. Hasseler

35 Productively Working with Advancement and Development 211
David Timmerman


36 Using Conflict-Handling Modes to Solve Problems and Create New Collaborations 217
Peggy Rosario

37 What Teams Are You On Now? 223
John T. Day

38 Deans in the (Academic) Game 227
Darla S. Hanley

39 Working with Other Deans 233
Bonnie D. Irwin

40 The Role of the Dean in Decision Making at the University Level 237
Laura Niesen de Abruna

41 Productive Relationships with Department Chairs and Program Directors 241
Virginia Coombs

42 Developing Productive Relationships with Assistant and Associate Deans: What They Might Want You to Know 249
James M. Sloat

43 Effective Hiring and Evaluation of Staff 255
Alison Benders


44 Setting Expectations, Intentionality, and Clarity in Faculty Hiring 263
Stephanie Fabritius

45 Diversifying the Campus: Some Steps for Deans to Take 269
Laura L. Behling

46 Enhancing Faculty Relationships through Transparent and Consistent Evaluation 277
Stephanie Fabritius

47 Contingent Faculty: Strategies for Developing an Essential Resource 283
Maria Maisto, Adrianna Kezar, and Carol Kochhar-Bryant

48 Working with People in Conflict: Conversational Strategies for Deans 291
Thomas W. Meyer

49 The Responsibility of Leadership in Dealing with Difficult People 299
Donald Tucker

50 The Bully on Campus: Productively Working with These Difficult People 305
Elizabeth A. Throop

51 Difficult Disciplinary Decisions: Dismissing Faculty 309
Alison Benders

52 Legal Issues in Faculty Evaluation 315
Jon K. Dalager

53 Addressing Concerns about Harassment, Grievances, and Discrimination 323
Charlotte G. Borst

54 Fostering Excellent Teaching 329
Kerry Pannell

55 Creating and Maintaining a Supportive Environment for Research, Scholarship, and Creative Activity 335
Kerry Pannell

56 Engaging Faculty in Service and Community Work 341
Stephen J. Kreta

57 “The War of the Worlds”: Assessment of Student Learning Outcomes of Academic Majors 347
Karen Doyle Walton

58 Effectively Working with Student Media 359
Patricia S. Poulter and Joe Gisondi

59 Managing Student Relationships: Handling Student Complaints 367
Adelia Williams

60 Establishing an Effective Academic Advising Program 371
Craig A. Almeida

61 Faculty Mentoring and Evaluation: A Model 377
Susan Thompson Gorman

62 Learning How to Work “In Between”: Advice for Associate Deans 385
James M. Sloat

63 Supervising Faculty: Legal Issues for Deans 391
Jon K. Dalager

The Contributors 397

ACAD: The American Conference of Academic Deans 407

Index 409

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Author Information

Laura L. Behling is dean of the college and vice president for academic affairs at Knox College, Illinois.

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