Evaluating Online Teaching: Implementing Best Practices
May 2015, Jossey-Bass
Evaluating Online Teaching is the first comprehensive book to outline strategies for effectively measuring the quality of online teaching, providing the tools and guidance that faculty members and administrators need. The authors address challenges that colleges and universities face in creating effective online teacher evaluations, including organizational structure, institutional governance, faculty and administrator attitudes, and possible budget constraints. Through the integration of case studies and theory, the text provides practical solutions geared to address challenges and foster effective, efficient evaluations of online teaching. Readers gain access to rubrics, forms, and worksheets that they can customize to fit the needs of their unique institutions.
Evaluation methods designed for face-to-face classrooms, from student surveys to administrative observations, are often applied to the online teaching environment, leaving reviewers and instructors with an ill-fitted and incomplete analysis. Evaluating Online Teaching shows how strategies for evaluating online teaching differ from those used in traditional classrooms and vary as a function of the nature, purpose, and focus of the evaluation. This book guides faculty members and administrators in crafting an evaluation process specifically suited to online teaching and learning, for more accurate feedback and better results. Readers will:
- Learn how to evaluate online teaching performance
- Examine best practices for student ratings of online teaching
- Discover methods and tools for gathering informal feedback
- Understand the online teaching evaluation life cycle
The book concludes with an examination of strategies for fostering change across campus, as well as structures for creating a climate of assessment that includes online teaching as a component. Evaluating Online Teaching helps institutions rethink the evaluation process for online teaching, with the end goal of improving teaching and learning, student success, and institutional results.
About the Authors xi
PART ONE: PLANNING 1
1 Challenges in Evaluation of Online Teaching 3
2 Context for Evaluating Online Teaching 25
3 Establishing a Foundation for Evaluating Online Teaching 53
PART TWO: FORMATIVE EVALUATION 73
4 Conducting Formative Reviews to Enhance Online Teaching 75
PART THREE: SUMMATIVE EVALUATION 101
5 Student Ratings of Online Teaching 103
6 Administrative Evaluation of Online Teaching 119
7 Administrative Review Tools 143
8 Integrating Data Analytics in the Evaluation of Online Teaching 161
PART FOUR: SUSTAINING A CULTURE OF EVALUATION 185
9 From Tools to Processes 187
10 Implementing the Evaluation Process 211
11 The Online-Teaching Evaluation Life Cycle 231
12 Next Steps 247
THOMAS J. TOBIN is coordinator of learning technologies at the Center for Teaching and Learning at Northeastern Illinois University and serves on the editorial boards of the Online Journal of Distance Learning Administration and the Journal of Interactive Online Learning.
B. JEAN MANDERNACH is director of the Center for Innovation in Research and Teaching and research professor at Grand Canyon University.
ANN H. TAYLOR is director of the John A. Dutton e-Education Institute at Penn State University and serves on the editorial board of eLearn Magazine.