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Textbook

The Guide to Successful Destination Management

ISBN: 978-1-119-05318-7
288 pages
September 2014, ©2014
The Guide to Successful Destination Management (1119053188) cover image

Description

Corporations and associations must often plan meetings and events in geographic areas unknown to them. This eighth title in the Wiley Event Management Series provides event planners and destination managers at hotels and resorts with the ability to organize these types of events effectively.
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Table of Contents

Foreword.

Preface.

Chapter 1. Understanding Destination Management.

Chapter 2. Program Planning.

Chapter 3. Transportation Services.

Chapter 4. Tours.

Chapter 5. Child Care/Children's Programs.

Chapter 6. E-business and Registration.

Chapter 7. Special Events.

Chapter 8. Food and Beverage.

Chapter 9. Additional Services.

Chapter 10. Pricing Strategies.

Chapter 11. Technology.

Chapter 12. Risk Management.

Chapter 13. Ethics.

Appendix 1: Sample Letter of Intent.

Appendix 2: Sample Contract for Services.

Appendix 3: Sample Schedules of Services.

Appendix 4: What to Look for when Chartering a Bus.

Appendix 5: Bus Safety.

Appendix 6: Excerpts from The Americans with Disabilities Act of 1990.

Appendix 7:  ADA Basics At-a-Glance.

Appendix 8: Planning a Pre-or Post-Convention Tour.

Appendix 9: Case Study: KiddieCorp, Inc.

Appendix 10: Meeting Contract Process Outline.

Appendix 11: Ethics Quiz.

Index.

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Author Information

PAT SCHAUMANN, CMP, CSEP, DMCP, is President of MAC Meetings and Events, LLC, a destination management company with offices throughout the United States and Canada, and is President of Current Temp, LLC, a professional meeting and event temporary staffing solutions company that services customers worldwide. She is also President-elect, 2005—2006, of ADME.
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New to This Edition

Corporations and associations must often plan meetings and events in geographic areas unknown to them. The Guide to Successful Destination Management, the eighth title in the Wiley Event Management Series, provides future event planners and future destination managers with the ability to organize these types of events effectively.
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The Wiley Advantage

  • The first complete book on the subject of destination management.
  • Authored by the leading association of destination managers.
  • Includes the Association of Destination Management Executives (ADME)'s Accepted Practices and Guidelines.
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