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Fundamentals of Care: A Textbook for Health and Social Care Assistants

ISBN: 978-1-119-21220-1
280 pages
March 2017, Wiley-Blackwell
Fundamentals of Care: A Textbook for Health and Social Care Assistants (1119212200) cover image

Description

Fundamentals of Care is an accessible introductory textbook for all health care assistants; assistant practitioners and social care support workers who are undertaking the newly introduced, mandatory Care Certificate, as well as offering a resource for providing care and support.

Practically focused, each chapter begins with the outcomes associated with each standard, which helps contextualise and focus the reader on the content and relevance to the Care Certificate. The book also includes exercises to encourage the reader to stop, look, listen and act, thinking cap activity promotes further thinking and application to care and support provision along with case studies and resource files.

Written to help the reader come to terms with the role and function of the heath and care assistants, Fundamentals of Care offers support to those undertaking the Care Certificate and to assist those who already work as health and care assistants, helping them in their quest to enhance safe and effective care.

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Table of Contents

Preface

Acknowledgements

How to use your textbook

Chapter 1 Health and social care provision in the UK

Introduction

An historical view

The NHS in the four countries

Provision of services

Regulation and monitoring of services

Professional regulation

Primary care services

Secondary care services 

Tertiary care services 

Ambulance trusts 

Mental health trusts 

Community health services 

Social care and support 

Assessment of care needs 

Assessment of health needs 

Chapter summary 

Chapter 2 Working with others, teamwork 

Introduction 

Teamworking 

Teams and teamworking 

Team dynamics 

Barriers to effective teamworking 

Conflict 

Chapter summary 

Chapter 3 Understanding your role 

Introduction 

Who are you? 

Job description 

Agreed ways of working 

Policies and procedures 

Codes of conduct 

Responsibility 

Accountability 

Delegation 

Relationships 

Chapter summary 

Chapter 4 Your personal development 

Introduction 

Lifelong learning 

How learning takes place, learning styles 

Strategies to help with learning 

Personal development plans 

Appraisal 

Your personal development plan 

The personal development portfolio 

Supervision 

Training and development 

Core learning 

Giving and receiving feedback 

Chapter summary 

Chapter 5 Duty of care 

Introduction 

Duty of care 

Your duty of care 

Concerns 

Promoting independence 

Providing information 

The constitution, complaints, comments and compliments 

Raising concerns 

Untoward incidents 

Negligence 

Conflict 

Responding to conflict 

Chapter summary 

Chapter 6 Equality and diversity 

Introduction 

Legislation 

Equality duty 

Human Rights Act 

Defining terms 

Labelling, stereotyping and prejudice 

Inequality 

People with learning disabilities and those with mental health problems 

Cultural sensitivity 

Chapter summary 

Chapter 7 Working in a person ]centred way 

Introduction 

Working in a person ]centred way 

Person ]centred values 

Enabling 

Coordinated care 

Personalised care 

Person ]centred planning 

Supporting people 

Advanced care planning 

The environment of care 

Minimising discomfort, distress or pain 

Responding to a person’s discomfort 

Self ]esteem 

Personal identity 

Promoting wellbeing, identity and self ]esteem 

Chapter summary 

Chapter 8 Communication 

Introduction 

Care, compassion and communication 

Communication 

Types of communication 

Verbal communication 

Non ]verbal communication 

Working in teams 

Communication and language needs 

Communication aids 

Barriers to effective communication 

Strategies to reduce barriers to communication 

Preserving confidentiality 

Chapter summary 

Chapter 9 Privacy and dignity 

Introduction 

Protecting information 

Disclosure 

Implementing respect, privacy and dignity 

Informed choice and choosing options 

Assessing risk 

Equality and diversity 

Promoting independence 

Chapter summary 

Chapter 10 Fluids and nutrition 

Introduction 

Food and drink safety 

Protecting people 

Personal protective equipment in food hygiene 

Nutrition and hydration 

The Eatwell plate 

Hydration 

Poor hydration and nutrition 

Helping people with their nutrition and hydration 

Chapter summary 

Chapter 11 Awareness of mental health, dementia and learning disability 

Introduction 

Mental health conditions 

Service provision 

Depression 

Anxiety 

Bipolar disorder 

Psychosis 

Dementia 

Learning disabilities 

The social model of disability 

Assessing and making a diagnosis 

Mental capacity 

Assessing capacity 

Chapter summary 

Chapter 12 Safeguarding adults 

Introduction 

Safeguarding 

Types of harm and abuse 

Safeguarding vulnerable adults: the principles 

A person ]centred approach  

Safeguarding Adults Boards 

Identifying and managing risk 

Suspected or disclosed abuse 

Reporting concerns 

Chapter summary 

Chapter 13 Safeguarding children 

Introduction 

Safeguarding and welfare 

Child abuse and maltreatment 

Impact of parents or carers on a child’s health and wellbeing 

Types of abuse 

Physical abuse 

Emotional abuse 

Sexual abuse 

Neglect 

Radicalisation 

Trafficking 

Female genital mutilation (FGM) 

Gang abuse 

Children and social media 

The rights of the child 

What to do if you have concerns of suspected or alleged abuse 

Escalating concerns 

Chapter summary 

Chapter 14 Basic life support 

Introduction 

The heart 

The lungs 

Basic life support 

The AVPU scale for checking a response 

Cardiopulmonary resuscitation (CPR) 

Airway obstruction 

Documentation 

Automatic external defibrillators 

Chapter summary 

Chapter 15 Health and safety 

Introduction 

The law 

Health and safety policies 

Hazards in the workplace 

Workplace hazards 

Working with hazardous substances 

Reporting health and safety hazards 

Risk assessment 

Accidents and incidents 

Medicines 

Moving, handling and assisting 

Fire safety awareness 

Working safely 

Managing stress 

Chapter summary 

Chapter 16 Handling information 

Introduction 

Key legislation 

The electronic patient record 

Making concerns known 

The use of social media 

Chapter summary 

Chapter 17 Infection prevention and control 

Introduction 

Roles and responsibilities 

Transmission of infection 

The chain of infection 

Breaking the chain 

Safe disposal of waste 

Sharps disposal 

Safe management of laundry 

Personal protective equipment (PPE) 

Chapter summary 

Chapter 18 Questions you always wanted to ask 

Introduction 

Chapter summary 

Annotated bibliography 

Index

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Author Information

Ian Peate OBE is Editor-in-Chief of the British Journal of Nursing, and Head of the School of Health Studies, Gibraltar.

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Reviews

"This book is easy to read and navigate. The structure of the book leads the reader to be challenged into finding out more information and thinking about how this information can be used in practice. The chapters are presented in a clear way with a similar layout throughout all sections that enables the readers to find areas of interest quickly. While most of the subject matter is not new, this book pulls it together into a handy textbook that is very informative and will benefit those undertaking their Care Certificate and any health and social care assistant to really explore the fundamentals of their role and constantly improve their practice to ensure high-quality care is given." (BJHCA March 2017)

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