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The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery

ISBN: 978-1-119-23798-3
272 pages
November 2015, Jossey-Bass
The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery (111923798X) cover image

Description

The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.

A bestselling author and business guru tells how to improve job satisfaction and performance.

In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more engaging.

As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.

Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital.  Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

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Table of Contents

Introduction vii

The Fable

Shock 3

Part One: The Manager 5

Part Two: Retirement 21

Part Three: The Experiment 59

Part Four: Going Live 167

The Model

The Miserable Job 217

The Cost of Misery 219

The Three Signs 221

The Benefits and Obstacles of

Managing for Job Fulfillment 224

Exploring and Addressing the

Causes of Job Misery 229

Case Studies 239

Taking Action 250

The Ministry of Management 253

Acknowledgments 255

About the Author 259

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Author Information

PATRICK M. LENCIONI is founder and president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500s and high-tech start-ups to universities and nonprofits. He is the author of ten nationally recognized books, including the New York Times best-seller The Five Dysfunctions of a Team.

To learn more about Patrick Lencioni and his other products and services—including his newsletter and free resources—please visit www.tablegroup.com.

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Errata

Do you think you've discovered an error in this book? Please check the list of errata below to see if we've already addressed the error. If not, please submit the error via our Errata Form. We will attempt to verify your error; if you're right, we will post a correction below.

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ffirs i Errata in text
Please add The Ideal Team Player to the list of "Also by Patrick Lencioni"

Marked PDF is available in downloads section
25-May-17
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