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Using Technology to Enhance Clinical Supervision

ISBN: 978-1-119-24764-7
338 pages
January 2016
Using Technology to Enhance Clinical Supervision (1119247640) cover image


This is the first comprehensive research and practice-based guide for understanding and assessing supervision technology and for using it to improve the breadth and depth of services offered to supervisees and clients. Written by supervisors, for supervisors, it examines the technology that is currently available and how and when to use it.

Part I provides a thorough review of the technological, legal, ethical, cultural, accessibility, and security competencies that are the foundation for effectively integrating technology into clinical supervision. Part II presents applications of the most prominent and innovative uses of technology across the major domains in counseling, along with best practices for delivery. Each chapter in this section contains a literature review, concrete examples for use, case examples, and lessons learned.

*Requests for digital versions from the ACA can be found on wiley.com. 
*To request print copies, please visit the ACA website.


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Table of Contents

Foreword: Why This Book Matters ix

Preface xi

About the Editors and Contributors xv

Part I Technology in Clinical Supervision: The Elements of Effective Practice

Chapter 1 Technological Innovations in Clinical Supervision: Promises and Challenges 3
Edina Renfro-Michel, Tony Rousmaniere, and Lauren Spinella

Chapter 2 Regulatory and Legal Issues Related to the Use of Technology in Clinical Supervision 19
Tony Rousmaniere, Edina Renfro-Michel, and Roy Huggins

Chapter 3 Ethical Issues Related to the Use of Technology in Clinical Supervision 31
Harriet L. Glosoff, Edina Renfro-Michel, and Sudha Nagarajan

Chapter 4 Technology-Assisted Supervision and Cultural Competencies 47
Eric R. Baltrinic, Caroline O’Hara, and Marty Jencius

Chapter 5 Technology and Accessibility in Clinical Supervision: Challenges and Solutions 67
Jane M. Webber and Melissa D. Deroche

Chapter 6 Establishing and Navigating Relationships in Online Supervision 87
Shane Haberstroh and Thelma Duffey

Chapter 7 Internet Security for Clinical Supervisors 103
Tony Rousmaniere and Nat Kuhn

Part II Applications of Modern Technology in Clinical Supervision

Chapter 8 Clinical Supervision via E-Mail: A Review of the Literature and Suggestions for Practice 117
Melissa Luke and Cynthia Gordon

Chapter 9 Using PCOMS Technology to Improve Outcomes and Accelerate Counselor Development 135
Barry L. Duncan and Robert J. Reese

Chapter 10 Remote Live Supervision: Videoconference for One-Way-Mirror Supervision 157
Tony Rousmaniere and Jon Frederickson

Chapter 11 Clinical Supervision in an Online Group Format 175
Carl J. Sheperis, Rachael Ammons Whitaker, and Belinda J. Lopez

Chapter 12 International Group Supervision Using Videoconference Technology 191
Jasen Elliott, Allan Abbass, and Joseph Cooper

Chapter 13 Online Supervision in Affect Phobia Therapy 203
Kristin Osborn and Maneet Bhatia

Chapter 14 e-SOFTA: A Video-Based Software for Observing the Working Alliance in Clinical Training and Supervision 223
Valentín Escudero and Myrna L. Friedlander

Chapter 15 Web-Based Supervision in Internet-Delivered Affect-Focused Psychodynamic Therapy 239
Robert Johansson, Ronald J. Frederick, and Gerhard Andersson

Chapter 16 Training Counselors to Provide Online Supervision 251
Marty Jencius and Eric R. Baltrinic

Appendix A Literature on Online Supervision Published Since 2000 269

Appendix B Recommendations for Videoconference 277

Appendix C Recommendations for Video Recording Counseling Sessions 281

Appendix D Best Practices in Clinical Supervision 285

Index 303

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Author Information

Tony Rousmaniere, PsyD, is the associate director of counseling at the University of Alaska Fairbanks Student Health and Counseling Center, where he directs a clinical training program for PhD students. Dr. Rousmaniere's research focus is clinical supervision and training.

Edina Renfro-Michel, PhD, is an associate professor in the Department of Counseling and Educational Leadership at Montclair State University. She is a licensed professional counselor and a nationally approved clinical supervisor. Dr. Renfro-Michel is the editor of the Journal of Counselor Preparation and Supervision. She is also a co-principal investigator for the iSECURE project, funded by the National Science Foundation. Her areas of research include supervision, technology, counselor education, and attachment

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“This excellent team of content experts address not only a range of technologies and their uses, but also the legal and ethical considerations to which supervisors should attend. It is essential that supervisors be technologically competent, and this volume will be invaluable in helping to ensure that competence.”—Rodney K. Goodyear, PhD, University of Redlands

“The editors and expert contributors show us the tremendous value of integrating technology into clinical supervision, and of closely attending to the nuances and opportunities involved with preparing and supervising counselors in an ever-changing landscape. This is a must-have resource for the delivery of clinical supervision today.”—Danica G. Hays, PhD, University of Nevada, Las Vegas

“Rousmaniere and Renfro-Michel offer a compelling and comprehensive understanding of how supervisors and supervisees can benefit from integrating technology into the supervisory process. There is a technology wave approaching, and these authors provide the tools needed to successfully ride the wave rather than crash into it.”—Nicholas Ladany, PhD, University of San Diego

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