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Managing for Happiness: Games, Tools, and Practices to Motivate Any Team

ISBN: 978-1-119-26868-0
304 pages
June 2016
Managing for Happiness: Games, Tools, and Practices to Motivate Any Team (1119268680) cover image

Description

A practical handbook for making management great again

Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements—they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better.

Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings.

  • Redefine job titles and career paths
  • Motivate workers and measure team performance
  • Change your organization's culture
  • Make management—and work—fun again

Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.

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Table of Contents

Preface viii

Better Management for Everyone

Introduction 1

What Is Management 3.0?

1 Kudo box and kudo cards 23

Motivate People with Better Rewards

2 Personal maps 39

Improve Communication and Understanding

3 Delegation boards and delegation poker 59

Empower Workers with Clear Boundaries

4 Value stories and culture books 77

Define the Culture by Sharing Stories

5 Exploration days and internal crowdfunding 93

Make Time for Exploration and Self-Education

6 Business guilds and corporate huddles 109

Share Knowledge, Tools, and Practices

7 Feedback wraps and unlimited vacation 123

Learn How to Offer Constructive Feedback

8 Metrics ecosystem and scoreboard index 147

Measure Performance the Right Way

9 Merit money 171

Pay People According to Their Merits

10 Moving motivators 193

Discover Real Engagement of Workers

11 Happiness door 217

Aim for a Happier Organization

12 Yay! questions and celebration grids 235

Learn from Successes and Failures

Conclusion 251

Never Stop Experimenting

Notes 264

Index 274

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Author Information

JURGEN APPELO is pioneering management to help creative organizations survive and thrive in the twenty-first century. He is the inventor of Management 3.0 workshops and CEO of the global business network Happy Melly. Inc.com has called him a Top 50 Leadership Expert, a Top 50 Leadership Innovator, and a Top 100 Great Leadership Speaker.

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Press Release

July 20, 2016
Managing for Happiness: Games, Tools, and Practices to Motivate Any Team

In modern organizations, people are expected to be servant leaders and systems thinkers, but nobody explains exactly how to do this on a Monday morning. Empowering workers and delighting customers is crucial, but it’s not obvious. Managers, and everyone else, need to know how because most organizational problems are management problems. Managing for Happiness provides games and tools that make management (and work) fun again.

Managing for HappinessGames, Tools, and Practices to Motivate Any Team; Publication Date:  July 2016; ISBN: 978-1-119-26868-0; $35; Paper) offers a complete set of practices for more effective management that makes work fun. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. Managing for Happiness provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements—they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and Managing for Happiness shows you how to create change for the better.

Managing for Happiness helps readers:

  • Redefine job titles and career paths
  • Motivate workers and measure team performance
  • Change your organization's culture
  • Make management—and work—fun again

To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.

Managing for Happiness is now available for purchase online and at retailers nationwide in both print and all e-book formats. For a full list of retailers, visit www.wiley.com/buy/9781119268680

 

Managing for Happiness:  Games, Tools, and Practices to Motivate Any Team

By Jurgen Appelo

Publication Date:  July 2016

$35; Paper

ISBN: 978-1-119-26868-0

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