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Operations and Supply Chain Management, 9th Edition

ISBN: 978-1-119-32097-5
784 pages
November 2016, ©2017
Operations and Supply Chain Management, 9th Edition (1119320976) cover image

Description

Russell and Taylor’s Operations and Supply Chain Management, 9th Edition is designed to teach students how to analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment. Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management, Ninth Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for students preparing for careers across functional areas of the business environment, this text provides foundational understanding of both qualitative and quantitative operations management processes.

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Table of Contents

1 Introduction to Operations and Supply Chain Management 

2 Quality Management 

3 Statistical Process Control 

4 Product Design 

5 Service Design 

6 Processes and Technology 

7 Capacity and Facilities Design 

8 Human Resources 

9 Project Management 

10 Supply Chain Management Strategy and Design 

11 Global Supply Chain Procurement and Distribution 

12 Forecasting 

13 Inventory Management 

14 Sales and Operations Planning 

15 Resource Planning 

16 Lean Systems 

17 Scheduling 

 

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New to This Edition

  • The newly updated ninth edition is organized around the important and prevalent topic of operations as the creation of value along the supply chain.
  • NEW Topics: New material has been added throughout the book on sustainability, corporate social responsibility, and risk and resilience.
  • NEW and UPDATED “Along the Supply Chain” boxes: Over 45 new boxes that describe real world business applications of OM topics at companies around the world.
  • NEW Supply Chain Example of Electronics: To help show how the OM topics in this edition fit together within a supply chain framework, the authors open each chapter with a specific example in the electronics product group, smartphones.
  • Additional material throughout the book on the increasingly important OM topics of sustainability, corporate social responsibility, and risk and resilience
  • Online material including practice quizzes and weblinks 
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The Wiley Advantage

  • WileyPLUS with ORION is an online teaching and learning platform that helps you and your students achieve educational success. WileyPLUS identifies learning trends early, organizes learning to show connections between assessment and learning content, and monitors progress to develop work ethic and reasoning skills. WileyPLUS provides students with unique study strategies, tools, and support based on learning styles for success.
  • Creating value along the supply chain framework: Helps students learn how to analyze processes, ensure quality, and manage the flow of information and products in the context of creating value along the supply chain and making companies more successful.
  • Quantitative techniques made easy: Thoughtful and plentiful solved examples, varied homework problems and questions, and cases help students develop techniques for solving OM problems.
  • Excel files and solutions automate the use of analysis tools and techniques, while helping students automate computation and make quick managerial decisions.
  • Global operations: Examples in each chapter show the impact of global operations and how globalization affects operating decisions.
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Instructors Resources
Wiley Instructor Companion Site
Instructor's Manual
Offers helpful teaching ideas, advice on course development, sample assignments, learning objectives, lecture outlines, class exercises, lecture notes, chapter reviews, and more!
Solutions Manual
Contains detailed solutions to questions, exercises, and problems in the textbook.
Test Bank
Test your students' comprehension with this printable, editable digital collection of fill-in-the-blank, multiple-choice, true/false, and free-response questions.
Diploma Computerized Test Bank
Test your students' comprehension with this digital collection of fill-in-the-blank, multiple-choice, true/false, and free-response questions. Easily pick, choose, and incorporate questions to include in your student assessments. Wiley's CBTs allows you to tailor exams according to study objectives
Respondus Computerized Test Bank
Respondus is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard, ANGEL, Brightspace by D2L, Pearson eCollege, Canvas, Moodle, and other learning systems. Exams can be created offline using a familiar Windows environment, or moved from one LMS to another. Whether you are a veteran of online testing or relatively new to it, Respondus will save you hours on each project.
PowerPoint Presentations
Our PowerPoint presentations contain a combination of key concepts allowing you to illustrate important topics with images, figures, and problems from the textbook.
Image Gallery
Use this digital repository of images displayed throughout the textbook to enliven your PowerPoint slides and interact with the reading assignments in the classroom.
Darden Business Cases
Create a custom version using class-test Darden cases.
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Students Resources
Wiley Student Companion Site
WileyPLUS
WileyPLUS offers resources that include Excel Exhibit Files, Internet Exercises, Student Web Quizzes, Virtual Tours, Flash Cards, and more!
Career Readiness
Includes Career Prep Videos by Drew Lichtenberger, career coaching program - InsideTrack, leading online job search tool - CareerShift, and a manual to encourage students to create an eportfolio of their college efforts - ePortfolio Guide.
ADDITIONAL RESOURCES
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