The Fundamentals of Organizational Behavior: What Managers Need to Know

Basic Model of Behavior.

The Context of 21st Century Organizational Behavior.

The Field of Organizational Behavior.

Managing Organizational Performance.

What Do Managers Really Do?.

Part II: A Focus on the Individual:.

2. Personality and Individual Differences:.

Fundamental of Personality.

Personality in Organizational Settings.

Ability.

3. Attitudes and Accommodation to Work:.

Fundamentals of Work Attitudes.

A Model of Attitudes.

Attitude Consistency and Cognitive Dissonance.

Socialization: Developing Work Related Attitudes and Behaviors.

Organizational Commitment and Accommodation.

4. Individual Perception, Judgment, and Attribution:.

fundamentals of Perception.

Judgement Biases and Errors.

Attribution Theory: Finding Causes of Behavior.

Some Organizational Implications of Perceptual and Attributional Biases.

5. Motivation and Performance:.

The Fundamentals of Motivation and Performance.

Motivation – The Content Theories.

Motivation – The Process Theories.

Part III: The Context of Organizational Behavior:.

6. Group and Team Performance:.

The Fundamental of Group and Teams.

Group Development.

Team Effectiveness Issues.

Group Processes.

Group Dynamics.

Virtual Teams.

7. Culture: National and Organizational:.

The Hofstede Model of National Culture.

Organizational Consequences of National Cultural Differences.

Organizational Culture.

Modal Personality.

Organization Subcultures.

Organization Culture: Special Cases.

8. Organizational Structure and Design:.

The Fundamental of Organization Structure.

Organizations and Environment.

Formal Organizations: Design and Structure.

Organizational Design Alternatives.

Part IV: Integrating Behavior Theory into Effective Management and Leadership:.

9. Managing Performance: The Influence of Technology and Knowledge:.

The Context of Performance Management.

Task Specialists – Managing Their Performance.

Managing Knowledge Workers.

10. Conflict:.

Nature of Conflict.

Diagnosing Conflict.

Individual Responses to Conflict.

Improving Organizational Response to Conflict.

11. Decision Making:.

Characteristics of the Decision Process.

Models of Decision Making.

Improving Individual Decision Making.

Improving Group Decision Making.

Social Influences on Group Decision Making.

12. Power and Politics in Organizations:.

A Model of Influence Processes in Organizations.

Acquiring and Maintaining Organizationally Based Influence.

Acquiring and Maintaining Personal Based Influence.

Organizational Politics.

13. Leadership:.

Trait Approaches to Leadership.

Behavioral Approaches to Leadership.

Contingency Theories of Leadership.

Process Theories of Leadership.

Substitutes for Leadership.

14. Organizational Change:.

How Our Work Life is Changing.

Stages of Successful Change.

Resistance to Change.

Helping Individuals Cope with Change.

Organization Development.

Index.