Developing the Reflective Healthcare Team

Chapter 1: The book's Structure, the central question and some challenges.

Chapter 2: Starting points.

Chapter 3: The Reflective Lens.

Chapter 4: The Team Lens.

Part Two: About Reflection: Learning through its interests and practices.

Chapter 5: Reflecting on Practice.

Chapter 6: An interest in being-human-well: The practices of reflection on the me's-with-we's, on individuals and teams.

Chapter 7: An interest in embracing uncertainty: The practices of reflection as working with fuzziness and the risks involved in service improvement and workplace transformation.

Chapter 8: An interest in the bottom line: The practices of reflection as improving practice and getting results.

Chapter 9: An interest in reflection as the art of asking serious questions.

Part Three: About TEAMS: Being the best we can.

Chapter 10: What is a team?.

Chapter 11: Team learning and team work = Teamability.

Chapter 12: The centrality of values.

Chapter 13: Reflecting on the roles and contributions of the individual vis-à-vis the team.

Chapter 14: Reflecting on knowledge for competent practice.

Chapter 15: Reflecting on the kinds of conversations we have with each other in a team.

Chapter 16: Teams as a forum for asking serious questions.

Part Four: About DEVELOPING REFLECTIVE TEAMS: How to get there.

Chapter 17: How to get there.

Chapter 18: TA2LK and reflective conversations of possibility.

Chapter 19: The 'faces' for TA2LK.

Chapter 20: TA2LK as a facilitated team learning process.

Chapter 21: Cultures of care.

Chapter 22: The Care Zone: developing a team's emotional literacy.

Chapter 23: The Creative Zone: developing a team's ability to think and act differently.

Chapter 24: The Service Improvement Zone: making a difference.

Chapter 25: Evidence of positive change and sustainable improvement.

Chapter 26: Service user initiated team development.

Chapter 27: Why not try this?.

Chapter 28 Developing reflective teams: perception and reality