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Managing Quality, 5th Edition
ISBN: 978-1-4051-4279-3
Paperback
640 pages
November 2007, Wiley-Blackwell
US $64.95 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.

  • This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field
  • Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management
  • Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems
  • Material has been re-ordered and changes to terminology have been made to bring the book completely up to date
  • Provides a popular resource for students, academics, and business practitioners alike