Managing Human Resources: Personnel Management in Transition, 4th Edition

"Previous editions have established an enviable reputation for informed analyses of critical features of personnel management. This 4th edition is no cosmetic update. New topics (customer service work, employee branding, work-life balance, the networked organisation) are integrated with essential standards in human resource management (recruitment, training, careers, performance management and reward, involvement and discipline). The sum is greater than the parts. This is a really useful and insightful collection of expert analyses of contemporary HRM." John Purcell, University of Bath

"This book succeeds in combining authoritative and clear accounts of human resource management with cutting edge research. Such a collection is invaluable in the classroom. I cannot recommend this too highly." Irena Grugulis, Bradford University