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The Handbook of Crisis Communication

W. Timothy Coombs (Editor), Sherry J. Holladay (Editor)
ISBN: 978-1-4051-9441-9
Hardcover
768 pages
December 2009, Wiley-Blackwell
US $218.95 Add to Cart

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The Handbook of Crisis Communication (1405194413) cover image
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Other Available Formats: E-book, Paperback

  • Written as a tool for both researchers and communication managers, this Handbook includes a thorough discussion of latest theories, methods, and critical issues in crisis communication
  • Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrin
  • Explores the key emerging areas of new technology and global crisis communication
  • Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication