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Sociology of Health & Illness
  Communication in Healthcare Settings: Policy, Participation and New Technologies
ISBN: 978-1-4051-9827-1
Paperback
160 pages
May 2010, Wiley-Blackwell
US $39.95
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- Presents an international snapshot of communication in healthcare settings examining health care activities ranging from telephone based helplines to surgical training
- Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the USA, continental Europe, and the UK
- Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions, and secondary care
- Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
- Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice
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