Working Bodies: Interactive Service Employment and Workplace Identities
July 2011, Wiley-Blackwell
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Series Editors' Preface.
Preface and Acknowledgements.
1 Service Employment and the Commoditization of the Body.
Part I Locating Service Work.
2 The Rise of the Service Economy.
3 Thinking Through Embodiment: Explaining Interactive Service Employment.
Part II High-Touch Servicing Work in Private and Public Spaces.
4 Up Close and Personal: Intimate Work in the Home.
5 Selling Bodies I: Sex Work.
6 Selling Bodies II: Masculine Strength and Licensed Violence.
Part III High-Touch Servicing Work in Specialist Spaces.
7 Bodies in Sickness and in Health: Care Work and Beauty Work.
8 Warm Bodies: Doing Deference in Routine Interactive Work.
9 Conclusions: Bodies in Place.