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Managing the Unknowable: Strategic Boundaries Between Order and Chaos in Organizations
ISBN: 978-1-55542-463-3
Hardcover
240 pages
September 1992, Jossey-Bass
US $45.00 Add to Cart

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This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.
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  • Table of Contents
It's What You Don't Know That Counts

Discover the important roles chance and uncertainty play in successful strategic planning. In this ingenious work, author Ralph D. Stacey shows managers how their companies can benefit from the unexpected developments that impact their business and how they can prepare to creatively leverage the opportunities such developments present. He explains how an appreciation of conflict and team dialogue can help managers discover and build on the innate energy of their organizations. And he illustrates his theories with real-world examples from Sony, Kodak, Federal Express and other noted market innovators.
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