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Globalwork: Bridging Distance, Culture, & Time

ISBN: 978-1-55542-602-6
439 pages
June 1994, Jossey-Bass
Globalwork: Bridging Distance, Culture, & Time (1555426026) cover image
Provides practical answers to the most pressing questions faced daily by today's global managers. Based on groundbreaking research conducted by the Institute for the Future on behalf of such organizations as Apple Computer, AT&T, and American Express, this guide to the challenges of managing globally identifies the key competencies that managers need to succeed in the global workplace.

Get the practical answers to the most pressing questions faced by today's global managers. Based on groundbreaking research, this guide identifies the key competencies managers need to succeed in the global workplace.

Get the practical answers to the most pressing questions faced by today's global managers. Based on groundbreaking research, this guide also identifies the key competencies managers need to succeed in the global workplace.
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Introduction: Fault Lines in the New Global Business Landscape.

THE NEW COMPETENCIES OF THE GLOBAL MANAGER.

A Multicultural Perspective: TranscAnding the Barriers of Behavior and Language.

Technical Competence: Managing Team Connections with Groupware.

Process Facilitation: Mastering the New Leadership Skills.

Team Leadership: Managing the New Global Business Unit.

THINK GLOBALLY, ACT GLOBALLY: GLOBALWORK IN ACTION.

Creating the Global Workspace: Culture Clash and Confusion on the Pacific Rim.

Global Vision: Using Third-Way Strategies for Collaborative Work.

Learning New Rules of Thumb: Partnering with Mexico.

Overcoming Differences and Sameness: Collaborating with Canada.

The United Nation of America: An Outside-In View of Existance and Diversity Within the United States.

Voyaging into Cyperspace The Anytime, Anyplace Global Workspace.

Conclusion: Global Living and Global Work: New Knowledge, Values, and Communities.
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MARY O'HARA-DEVEREAUX is vice president of Grove Consultants International, an organizational consulting firm, and senior research fellow at the Institute for the Future. She consults extensively worldwide with businesses and government organizations on global management and organizational change. ROBERT JOHANSEN is director of the Emerging Information Technologies Program at the Institute for the Future and a research affiliate at the Center for Information Systems Research and the Center for Coordination Science at MIT. He is lead author of several books including Teleconferencing and Beyond (1984) and Groupware: Computer Support for Business Teams (1988).
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"If you're a player in the global market, don't leave home without Globalwork." (Peter G. W. Keen, chair, International Center for Information Technology)

"Globalwork advances an essential principle that developments in culture and technology must go hand in hand in order to promote cross-cultural collaboration. Anyone working in Chinese-speaking nations would do well to read this book." (Hanmin Liu, president, United States-China Educational Institute)

"The greater the distance dividing us, the more relationships assume priority. Globalwork offers Europeans and others tools to manage the major changes occurring in today's work environment." (Meryem le Saget, director of Erasme International, Paris)

"While the sixties and seventies focused on the Americanization of the rest of the planet, the nineties will focus on the cultural globalization of American business. Globalwork clearly depicts the important issues of the nineties business world." (Bob Douglas, global product supply specialist, Procter & Gamble)

"To Mexicans, NAFTA symbolizes a very important step in developing better and equal-partner business relationships across our borders. To get there we need a deeper understanding of each other as people as well as connections through technology. Globalwork provides Mexican and U.S. businesspeople with the kind of broad and equidistant perspective needed." (Guadalupe Martinez de Leon, chair, Organizational Development Masters Program, University of Monterrey, Mexico)

"One of the few cutting-edge books you'll read this year. It's as valuable for the new perspective it'll give you as for the tools you can put to use now."

``This practical handbook makes sense of the daily conflicts, uncertainties, and pleasures of work in cross-cultural teams, global outposts, and even cyberspace through the cultural lenses used by anthropologistslanguage, time, context, power, and information flow.''
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