Guide to Supply Chain Management: How Getting It Right Boosts Corporate Performance

Introduction.

1  A historical perspective on industry, trade and transport.
2  The bullwhip problem.
3  What supply chain management is and where it is going.
4  Why CEOs need supply chain management today.
5  Setting the right supply chain strategy.
6  Rationalisation: competing on low cost.
7  Synchronisation: competing on reliability.
8  Customisation: competing on customer intimacy.
9  Innovation: competing on revitalization.
10  Organising, training and developing staff.
11 Leveraging information technology.
12  Measuring success.
13  Challenges for the future.

Notes and references.

Appendices.
1  A brief history of supply chain thought.
2  Strategic sourcing techniques based on competition.
3  List of abbreviations.
4  Glossary.
Index.