Covers the key areas of IT and internet technologies, as well as competitive trends in the world of banking and the development of existing as well as new banking products that internet technologies have encouraged

Examples and lessons from some of the world's most successful businesses, including SWIFT (Society for Worldwide Interbank Financial Telecommunications), the GSTPA (Global Straight Through Processing Association), BOLERO (Bills of Lading Electronic Registry Organisation), as well as ideas from the most innovative companies, including Citicorp, State Street and Charles Schwab

Includes a glossary of key concepts and a comprehensive resources guide