May 2002, Capstone
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Covers the key areas of e-processes from planning and management to using operations research techniques to organise systems and identifying operational requirements
Examples and lessons from some of the world's most successful businesses including United Sugars and Cameron and Berkley
Includes a glossary of key concepts and a comprehensive resources guide
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E-Processes (US $19.95)
Total List Price: US $37.90
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