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E-Processes: Operations 06.03

ISBN: 978-1-84112-398-1
118 pages
May 2002, Capstone
E-Processes: Operations 06.03 (1841123986) cover image


Fast track route to understanding how electronic data communications and Internet technology are transforming business processes

Covers the key areas of e-processes from planning and management to using operations research techniques to organise systems and identifying operational requirements

Examples and lessons from some of the world's most successful businesses including United Sugars and Cameron and Berkley

Includes a glossary of key concepts and a comprehensive resources guide

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Table of Contents

Introduction to E-Processes

What are E-Processes?

The Evolution of E-Processes

The Global Dimension of E-Processes

The State of the Art in E-Processes

E-Processes Success Stories

Key Concepts in E-Processes

Resources for E-Processes

Ten Steps to making E-Processes Work
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Author Information

ANDREW FIGHT is a Senior Consultant with Birchin Training and Consulting and the CFPB - French Bankers Training Institution. He is the author of nine books and training manuals on banking related matters.
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