Buying Professional Services: How to Get Value for Money from Consultants and Other Professional Service Providers
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PART 1 Why is Buying Professional Services Different?
1 The Professional Services Sector.
2 Why Organisations Buy Professional Services.
3 The Challenges of Buying Professional Services.
4 The Supplier Perspective.
PART 2 The Role of the Purchasing Department.
5 Aligning the Purchasing Approach with the Business Strategy, Structure and Culture.
6 Requirements and Specifications.
7 Acting as an Intermediary.
PART 3 Purchasing Approaches.
8 Governance, Influence and Demand Management.
9 Category Management.
10 Frameworks and Approved Suppliers.
PART 4 Choosing the Right Supplier.
11 The Selection Process.
12 Selection Criteria.
13 Scoring Bids and Tenders.
PART 5 Negotiating and Contracting.
15 Understanding Structures and Costs.
16 Payment and Commercial Models.
17 The Contract.
PART 6 Managing the Service Provider.
18 Contract and Performance Management.
19 Supplier Relationship Management.
20 Sustainability and Corporate Social Responsibility.
PART 7 Conclusions.
21 What Makes a Successful Assignment?
22 What Could Possibly Go Wrong?
23 The Future of Professional Services.
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Buying Professional Services: How to Get Value for Money from Consultants and Other Professional Service Providers (US $29.95)
Total List Price: US $54.90
Discounted Price: US $41.17 (Save: US $13.73)