 Benchmarking in Higher Education: Adapting Best Practices to Improve Quality
ISBN: 978-1-878380-69-2
Paperback
156 pages
June 1996, Jossey-Bass
US $29.00
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Benchmarking is a systematic process for evaluating work processes and recognizing the most efficient practices. This report explores the literature on benchmarking in higher education and discusses its components as a tool for quality improvement.
