 Communication Skills for Department Chairs
ISBN: 978-1-882982-13-4
Hardcover
320 pages
August 1996, Jossey-Bass
US $40.00
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About the Author.
Foreword.
Introduction.
Preface.
Author’s Introduction.
Index of Cases by Higher Education Issues and Administrative Tasks.
Part One: Cultivating the Department Culture.
1. Structuring the Department Mission.
2. Enhancing the Department Climate.
3. Defining the Department Ethics.
Part Two: Working with Faculty.
4. Conducting Performance Counseling.
5. Managing Conflict.
6. Implementing Change.
Part Three: Interfacing with External Publics.
7. Working with the Dean.
8. Building Alliances.
9. Promoting the Department.
References.
Index.
