 Honoring the Trust: Quality and Cost Containment in Higher Education
ISBN: 978-1-882982-56-1
Hardcover
376 pages
January 2003, Jossey-Bass
US $40.00
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About the Author.
Preface.
Part One: The Case for Change.
1 The Erosion of Trust.
2 Universities as Economic Enterprises.
3 Subsidies and Contribution Margins.
4 Research, Teaching, and the Quality of Education.
5 Technology’s Misunderstood Potential.
Part Two: Improving Practice.
6 Education Quality Processes.
7 Core Quality Principles.
8 Education Quality Oversight.
9 Balancing Cost and Quality.
10 Performance-Based Resource Allocation.
11 Higher Education’s Action Agenda.
Bibliography.
Index.
