 Work and Peace in Academe: Leveraging Time, Money, and Intellectual Energy Through Managing Conflict
ISBN: 978-1-882982-84-4
Hardcover
240 pages
July 2005, Jossey-Bass
US $40.00
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Acknowledgments.
Introduction.
1 Conflict: Two Sides of One Coin.
2 A Framework for Understanding Conflict in an Academic Environment.
3 Methods of Conflict Resolution in an Academic Environment.
4 Policy and Procedure: Development and Implementation.
5 The Players and Their Roles: Governance and Administration.
6 The Players and Their Roles: Institutional Offices.
7 Key Collateral Players: Support and Specialty Personnel.
8 Putting It All Together: Creating an Integrated System of Dispute Prevention, Resolution, and Management.
9 Some Best Practices.
Appendix 1: The Evaluation.
Appendix 2: A Matter of Intractable Conflict.
Appendix 3: An Instance of Gender Bias.
Appendix 4: A Case of Racial Discrimination: Perception or Reality?
Suggested Readings.
Bibliography.
Index.
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