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Human-Computer Interaction: Developing Effective Organizational Information Systems

May 2006, ©2007
Human-Computer Interaction: Developing Effective Organizational Information Systems (EHEP000555) cover image
Now, a text that presents Human-Computer Interaction (HCI) in a business context! With Human-Computer Interaction: Developing Effective Organizational Information Systems, you can equip your students with a balanced foundation of HCI theory and practical applications, so they can make well informed design decisions. Authors Te’eni, Carey, and Zhang emphasize not only “how to,” but also “why” or “why not,” encouraging students to think critically about HCI issues.

The book begins with a conceptual framework and several detailed chapters on the theoretical foundations of HCI. They are followed by applications chapters that show how the theories can be applied to explain, predict, and guide practice. All there are discussed within the immediate organizational context and the broad social and global context. The text prepares students to apply current interaction technologies as well as to learn and design new interaction technologies as they emerge.

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1. Introduction

2. Organizational and Business Context

3. Interactive Technologies

4. Ergonomic Engineering

5. Cognitive Engineering

6. Affective Engineering

7. Evaluation

8. Design Principles and Guidelines

9. Tasks in Organizational Context

10. Componential Design

11. HCI Development Methodology

12. Interpersonal -
Relationship, Collaboration and Organization

13. Social and Global Issues

14. Meeting the Changing Needs of IT Development and Use
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For the last several years, Ping Zhang has been an indefatigable proponent for HCI in the IS discipline.  She has organized tracks at the major IS conferences, published research in prominent journals, and is now pushing to add the course to the required IS curriculum.  She has become the “face of HCI” in the IS community.  Ping earned her PhD in MIS at UT-Austin and teaches at the School of Information Studies at Syracuse University.

Her co-authors Dov Te’eni and Jane Carey have been writing in the area for many years.  Te’eni received his PhD in MIS from Tel Aviv University and teaches at Bar Ilan University in Israel.  He spent several years teaching at Case Western and has been a visiting professor at Yale and NYU, Oxford and Warwick in the UK, and Waterloo in Canada.  He is well connected to the worldwide IS community and attends all major IS conferences.  Carey received her PhD at the University of Mississippi and teaches at ASU-West after four years at Texas A&M.

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  • Places Human-Computer Interaction (HCI) within a business and organizational context. HCI concepts are anchored with familiar business practices and based on a firm foundation of theory.
  • The structure of the book follows a natural progression from context (Chapter 2), to theoretical foundations (Chapters 3-6), and then to applications (Chapters 7-11). Chapters 12-14 present the interpersonal, social and global context and future trends.
  • A grounding of HCI development into the typical modern organizational IS architecture. This architecture includes system functionalities, data and information management, web-based or other platform front ends, and human interface and interaction.
  • Provides a systematic, human-centered approach to HCI development that can be incorporated with modern information systems analysis and design for developing effective organizational information systems.

  • An international perspective. The authors, with their broad research and teaching experiences, bring an international orientation to HCI, demonstrating culturally diverse designs and emphasizing the need to be sensitive to national and cultural idiosyncrasies.

  • Running cases are revisited in each chapter to illustrate various issues at different stages of HCI development.
  • Multiple illustrations, ancillaries, and examples allow the reader to use various "ways of knowing" or intelligences to learn and understand the material.
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Instructors Resources
Wiley Instructor Companion Site
Includes Instructor's Manual with samples solutions to exercises, syllabi and teaching suggestions and hints, Test Bank and PowerPoints created by the authors
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Students Resources
Wiley Student Companion Site
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Purchase Options
Human-Computer Interaction: Developing Effective Organizational Information Systems
ISBN : 978-0-471-67765-9
468 pages
May 2006, ©2007
$165.95   BUY

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