 
Management, 10th Edition
February 2009, ©2010
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Today's students are tomorrow's leaders and managers. They are the hope of the 21st century. Just as the workplace in this new century is vastly different from days gone by, so too must our teaching and learning environments be different to accommodate the growing and innovative needs of a global workplace.
Management 10/e introduces the essentials of management as they apply within the contemporary and global work environment. The subject matter is carefully chosen to meet AACSB accreditation guidelines while still allowing extensive flexibility to fit various course designs and class sizes. There are many new things to look for in this edition. Along with updates of core material, Management 10/e offers a number of changes in the organization, content, and design that respond to current themes and developments in the theory and practice of management.
Chapter 1: Introducing Management.
Chapter 2: Management Learning Past to Present.
Part Two: Environment.
Chapter 3: Environment and Organizational Culture.
Chapter 4: Ethics and Social Responsibility.
Chapter 5: Global Dimensions of Management.
Part Three: Planning.
Chapter 6: Information and Decision Making.
Chapter 7: Planning Processes and Techniques.
Chapter 8: Strategy and Strategic Management.
Part Four: Organizing.
Chapter 9: Organization Structures and Design.
Chapter 10: Innovation and Organizational Change.
Chapter 11: Human Resource Management.
Part Five: Leading.
Chapter 12: Individual Behavior.
Chapter 13: Motivation Theory and Practice.
Chapter 14: Teams and Teamwork.
Chapter 15: Communication and Collaboration.
Chapter 16: Leading and Leadership Development.
Part Six: Controlling.
Chapter 17: Control Processes and Systems.
Chapter 18: Operations Services and Management.
Appendix: Entrepreneurship and Small Business Management.
Self-Test Answers.
Glossary.
Endnotes.
Organization Index.
Name Index.
Subject Index.
A specialist in general management, organizational change and interorganizational cooperation, his clients have included Corning Glass Works, Pepsico, Inc., American Bankers Association, New England Hospital Assembly, Egyptian General Petroleum Corporation, Petroleos de Venezuela, and the Vietnam Training Center for Radio and Television, among other organizations.
- NEW! Learning From Others is a brand new chapter opening feature that places the chapter content in the context of real people and organizations.
- NEW! Case Studies – Integrated cases focus on fascinating companies such as Zara International, Netflix, Facebook , and Pixar. Each case includes new questions that relate the case specifically to the chapter content and extend the students’ understanding and abilities in applying chapter content to real situations.
- NEW! Learning About Yourself chapter opening feature focuses on a critical personal skill or characteristic relevant to the chapter content. Students are provided with information and insight and are asked to engage in a process of self reflection.
- Visual Chapter Preview – linking study questions to an overall chapter guide
- “Planning Ahead” feature – includes study questions, learning objectives, and learning from others & learning about self
- “Management Smarts” feature – Feature boxes that summarize practical guidelines and suggestions
- Research Brief – summary of recent journal article relevant to chapter topics
- Insights – photo enhanced positive example highlighting chapter themes
- Issues & Viewpoints – timely issues posed for further thought and discussion
- Real Ethics – examples and situations raising ethical questions for debate
- Key terms are highlighted throughout
- End-of-Chapter Management Learning Review– includes study question summary in bullet list format
- End-of-Chapter Study Applications – List of additional on-line learning resources
- Management Skills and Competencies section – includes Self-Assessment and Team Exercise to encourage self reflection for personal skills development
- Chapter Case feature – based on developments with an organization and its management
- Management Learning Workbook – provides students and instructors with a rich variety of learning activities
- Next Steps – guide to activities in the Management Learning Workbook
- Visual Chapter Preview Links study questions to an overall chapter guide.
- Planning Ahead Feature Includes Study Questions, Learning Objectives, and Learning From Others/ Learning About Self.
- Management Smarts Feature Feature boxes that summarize practical guidelines and suggestions.
- Research Brief Summary of recent journal article relevant to chapter topics.
- Insights Photo enhanced positive example highlighting chapter themes.
- Issues & Viewpoints Timely issues posed for further thought and discussion.
- Real Ethics Examples and situations raising ethical questions for debate.
- Key terms are highlighted throughout.
- End-of-Chapter Management Learning Review Includes study question summary in bullet list format.
- End-of-Chapter Study Applications List of additional on-line learning resources.
- Management Skills and Competencies Section Includes Self-Assessment and Team Exercise to encourage self reflection for personal skills development.
- Chapter Case Feature Based on developments with an organization and its management.
- Management Learning Workbook Provides students and instructors with a rich variety of learning activities.
- Next Steps Guide to activities in the Management Learning Workbook.
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