Rethinking Marketing: Developing a New Understanding of Markets
June 2005, ©2004
Since the publication of Kotler's Marketing Management in 1967, marketing has witnessed a dramatic increase in academic involvement. Today there is an extensive range of publications available covering a variety of topics - from cognitive studies of consumer behaviour to organising international distribution - but the 4 Ps, based on the marketing mix model, remains as the dominant theoretical base. Rethinking Marketing demonstrates a misfit between the existing theoretical toolbox and important development trends in the marketplace.
Chapter 1. Introduction: Rethinking Marketing (H. Håkansson, I.J. Henjesand and A. Waluszewski).
PART ONE: MARKET FORMS.
Chapter 2. Perspective and Theories of Market (I. Snehota).
Chapter 3. The ‘Market Form’ Concept in B2B Marketing (K. Blois).
Chapter 4. Market Forms and Market Models (G. Easton).
PART TWO: INTERACTION BETWEEN MARKET ACTORS.
Chapter 5. Exploring the Exchange Concept in Marketing (H. Håkansson and F. Prenkert).
Chapter 6. Interactions Between Suppliers and Customers in Business Markets (D. Ford and T. Ritter).
Chapter 7. A Dynamic Customer Portfolio Management Perspective on Marketing Strategy (F. Selnes and M. Johnson).
Chapter 8. From Understanding to Managing Customer Value in Business Markets (J. Anderson).
Chapter 9. Developments on the Supply Side of Companies (L-E. Gadde and G. Persson).
PART THREE: SCIENTIFIC APPROACHES.
Chapter 10. The Marketing Discipline and Distribution Research: Time to Regain Lost Territory? (G. Gripsrud)?
Chapter 11. Research Methods in Industrial Marketing Studies (L. Araujo and A. Dubois).
Chapter 12. Toward a New Understanding of Marketing: Gaps and Opportunities (S. Troye and R. Howell).
Chapter 13. Conclusions: Reinterpreting the Four Ps (H. Håkansson and A. Waluszewski).
Debbie Harrison is an Associate Professor in the Department of Strategy and Logistics at the Norwegian School of Management BI. She has published articles in the Journal of Business Research, Technology Analysis and Strategic Management, and the Journal of Management Studies in the areas of network change, path dependence and relationship dissolution.
Alexandra Waluszewski is Associate Professor at the Department for Business Studies and the STS Centre, Uppsala University. She has published several studies within both the IMP and STS research traditions and is also a free-lance writer.
How should we look at the market and its different forms, given the existence of dynamics?
How should we look upon the exchange between market players given the existence of relationships and other close cooperative efforts?
What kind of scientific approaches can we use when studying markets and market players?