Risk, Crisis and Security Management
July 2005, ©2005
1. The New Totems.
2. Theories of Risk and Organisational Failure.
3. Security: The New Corporate Totem.
5. Business Continuity Management.
6. Using Simulations and Games for Crisis Management.
7. The Management of Risk, Crisis and Security.
Appendix. Four Very Different Case Studies.
Case Study 1: 11 September 2001.
Case Study 2: Business Continuity Training at a Bank.
Case Study 3: The KIng's Cross Underground Fire.
Case Study 4: City University's Recovery From Fire.
- Considers the relationships between risk and security.
- Examines how risk, crisis and security can be linked in an organizational context.
- Questions the assumption that risk and security can ever be managed effectively whilst, at the same time, showing how risk and security failures can be responded to more effectively.
- Shows how simulations can be used to help train employees in preparation for crisis management
- Includes case studies such as the Kings Cross underground disaster, September 11, Hong Kong race track fire, Arthur Anderson and London ambulance computer failure.
- Supplementary materials for readers and lecturers will be provided on an accompanying web site.