70-271 Microsoft Official Academic Course: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
February 2010, ©2011
Chapter 2: Installing Windows XP.
Chapter 3: Supporting Local Users and Groups.
Chapter 4: Supporting the Windows Desktop.
Chapter 5: Supporting Windows XP File and Folder Access.
Chapter 6: Installing and Managing Hardware.
Chapter 7: Supporting Display Devices, I/O Devices, and ACPI.
Chapter 8: Supporting Storage Devices in Windows XP.
Chapter 9: Managing Local and Network Print Devices in Windows XP.
Chapter 10: Supporting Network Connectivity.
Chapter 11: Supporting Internet Explorer in Windows XP.
Chapter 12: Monitoring System Performance in Windows XP.