March 2010, ©2011
About the Authors.
Part I Introduction to Business Intelligence.
Chapter 1 Business Intelligence and Its Impacts.
Chapter 2 Business Intelligence Capabilities.
Part II Technologies Enabling Business Intelligence.
Chapter 3 Technologies Enabling Organizational Memory.
Chapter 4 Technologies Enabling Information Integration.
Chapter 5 Technologies Enabling Insights and Decisions.
Chapter 6 Technologies Enabling Presentation.
Part III Management and Future of Business Intelligence.
Chapter 7 Business Intelligence Tools and Vendors.
Chapter 8 Development of Business Intelligence.
Chapter 9 Management of Business Intelligence.
Chapter 10 The Future of Business Intelligence.
Each chapter will include a set of Review Exercises and a set of Applications Exercises.
Includes an accompanying website which provides access to demonstration software that students can further explore via hands-on exercises how the technology can enable today's manager to improve their decision-making ability.