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Data Mining for Business Intelligence: Concepts, Techniques, and Applications in Microsoft Office Excel® with XLMiner®, 2nd Edition

Data Mining for Business Intelligence: Concepts, Techniques, and Applications in Microsoft Office Excel® with XLMiner®, 2nd Edition (EHEP002378) cover image


Praise for the First Edition

" full of vivid and thought-provoking anecdotes needs to be read by anyone with a serious interest in research and marketing."
Research magazine

"Shmueli et al. have done a wonderful job in presenting the field of data mining a welcome addition to the literature."

Incorporating a new focus on data visualization and time series forecasting, Data Mining for Business Intelligence, Second Edition continues to supply insightful, detailed guidance on fundamental data mining techniques. This new edition guides readers through the use of the Microsoft Office Excel add-in XLMiner for developing predictive models and techniques for describing and finding patterns in data.

From clustering customers into market segments and finding the characteristics of frequent flyers to learning what items are purchased with other items, the authors use interesting, real-world examples to build a theoretical and practical understanding of key data mining methods, including classification, prediction, and affinity analysis as well as data reduction, exploration, and visualization.

The Second Edition now features:

  • Three new chapters on time series forecasting, introducing popular business forecasting methods including moving average, exponential smoothing methods; regression-based models; and topics such as explanatory vs. predictive modeling, two-level models, and ensembles
  • A revised chapter on data visualization that now features interactive visualization principles and added assignments that demonstrate interactive visualization in practice
  • Separate chapters that each treat k-nearest neighbors and Naïve Bayes methods
  • Summaries at the start of each chapter that supply an outline of key topics

The book includes access to XLMiner, allowing readers to work hands-on with the provided data. Throughout the book, applications of the discussed topics focus on the business problem as motivation and avoid unnecessary statistical theory. Each chapter concludes with exercises that allow readers to assess their comprehension of the presented material. The final chapter includes a set of cases that require use of the different data mining techniques, and a related Web site features data sets, exercise solutions, PowerPoint slides, and case solutions.

Data Mining for Business Intelligence, Second Edition is an excellent book for courses on data mining, forecasting, and decision support systems at the upper-undergraduate and graduate levels. It is also a one-of-a-kind resource for analysts, researchers, and practitioners working with quantitative methods in the fields of business, finance, marketing, computer science, and information technology.

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Table of Contents

Foreword xvii

Preface to the second edition xix

Preface to the first edition xxi

Acknowledgments xxiii


Chapter 1 Introduction 3

1.1 What Is Data Mining? 3

1.2 Where Is Data Mining Used? 4

1.3 Origins of Data Mining 4

1.4 Rapid Growth of Data Mining 5

1.5 Why Are There So Many Different Methods? 6

1.6 Terminology and Notation 7

1.7 Road Maps to This Book 9

Chapter 2 Overview of the Data Mining Process 12

2.1 Introduction 12

2.2 Core Ideas in Data Mining 13

2.3 Supervised and Unsupervised Learning 15

2.4 Steps in Data Mining 15

2.5 Preliminary Steps 17

2.6 Building a Model: Example with Linear Regression 27

2.7 Using Excel for Data Mining 34


Chapter 3 Data Visualization 43

3.1 Uses of Data Visualization 43

3.2 Data Examples 45

3.3 Basic Charts: Bar Charts, Line Graphs, and Scatterplots 45

3.4 Multidimensional Visualization 52

3.5 Specialized Visualizations 63

3.6 Summary ofMajor Visualizations and Operations, According to Data Mining Goal 67

Chapter 4 Dimension Reduction 71

4.1 Introduction 71

4.2 Practical Considerations 72

4.3 Data Summaries 73

4.4 Correlation Analysis . 76

4.5 Reducing the Number of Categories in Categorical Variables 76

4.6 Converting a Categorical Variable to a Numerical Variable 78

4.7 Principal Components Analysis 78

4.8 Dimension Reduction Using Regression Models 87

4.9 Dimension Reduction Using Classification and Regression Trees 88


Chapter 5 Evaluating Classification and Predictive Performance 93

5.1 Introduction 93

5.2 Judging Classification Performance 94

5.3 Evaluating Predictive Performance 115


Chapter 6 Multiple Linear Regression 121

6.1 Introduction 121

6.2 Explanatory versus Predictive Modeling 122

6.3 Estimating the Regression Equation and Prediction 123

6.4 Variable Selection in Linear Regression 127

Chapter 7 k-Nearest Neighbors (k-NN) 137

7.1 k-NN Classifier (Categorical Outcome) 137

7.2 k-NN for a Numerical Response 142

7.3 Advantages and Shortcomings of k-NN Algorithms 144

Chapter 8 Naive Bayes 148

8.1 Introduction 148

8.2 Applying the Full (Exact) Bayesian Classifier 150

8.3 Advantages and Shortcomings of the Naive Bayes Classifier 159

Chapter 9 Classification and Regression Trees 164

9.1 Introduction 164

9.2 Classification Trees 166

9.3 Measures of Impurity 169

9.4 Evaluating the Performance of a Classification Tree 173

9.5 Avoiding Overfitting 179

9.6 Classification Rules from Trees 183

9.7 Classification Trees for More Than Two Classes 185

9.8 RegressionTrees 185

9.9 Advantages, Weaknesses, and Extensions 187

Chapter 10 Logistic Regression 192

10.1 Introduction 192

10.2 Logistic Regression Model 194

10.3 Evaluating Classification Performance 202

10.4 Example of Complete Analysis: Predicting Delayed Flights 206

10.5 Appendix: Logistic Regression for Profiling 211

Chapter 11 Neural Nets 222

11.1 Introduction 222

11.2 Concept and Structure of a Neural Network 223

11.3 Fitting a Network to Data 223

11.4 Required User Input 237

11.5 Exploring the Relationship Between Predictors andResponse 239

11.6 Advantages and Weaknesses of Neural Networks 239

Chapter 12 Discriminant Analysis 243

12.1 Introduction 243

12.2 Distance of an Observation from a Class 246

12.3 Fisher’s Linear Classification Functions 247

12.4 Classification Performance of Discriminant Analysis 251

12.5 Prior Probabilities 252

12.6 Unequal Misclassification Costs 252

12.7 Classifying More Than Two Classes 253

12.8 Advantages and Weaknesses 254


Chapter 13 Association Rules 263

13.1 Introduction 263

13.2 Discovering Association Rules in Transaction Databases 263

13.3 Generating Candidate Rules 265

13.4 Selecting Strong Rules 267

13.5 Summary 275

Chapter 14 Cluster Analysis 279

14.1 Introduction 279

14.2 Measuring Distance Between Two Records 283

14.3 Measuring Distance Between Two Clusters 287

14.4 Hierarchical (Agglomerative) Clustering 290

14.5 Nonhierarchical Clustering: The k-Means Algorithm 295


Chapter 15 Handling Time Series 305

15.1 Introduction 305

15.2 Explanatory versus Predictive Modeling 306

15.3 Popular Forecasting Methods in Business 307

15.4 Time Series Components 308

15.5 Data Partitioning 312

Chapter 16 Regression-Based Forecasting 317

16.1 Model with Trend 317

16.2 Model with Seasonality 322

16.3 Model with Trend and Seasonality 324

16.4 Autocorrelation and ARIMA Models 324

Chapter 17 Smoothing Methods 344

17.1 Introduction 344

17.2 MovingAverage 345

17.3 Simple Exponential Smoothing 350

17.4 Advanced Exponential Smoothing 353


Chapter 18 Cases 367

18.1 Charles Book Club 367

18.2 German Credit 375

18.3 Tayko Software Cataloger 379

18.4 Segmenting Consumers of Bath Soap 383

18.5 Direct-MailFundraising 387

18.6 Catalog Cross Selling 389

18.7 Predicting Bankruptcy 390

18.8 Time Series Case: Forecasting Public Transportation Demand 393

References 397

Index 399

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Author Information

GALIT SHMUELI, PhD, is Associate Professor of Statistics and Director of the eMarkets Research Lab in the Robert H. Smith School of Business at the University of Maryland. Dr. Shmueli is the coauthor of Statistical Methods in e-Commerce Research and Modeling Online Auctions, both published by Wiley.

NITIN R. PATEL, PhD, is Chairman and cofounder of Cytel, Inc., based in Cambridge, Massachusetts. A Fellow of the American Statistical Association, Dr. Patel has also served as a Visiting Professor at the Massachusetts Institute of Technology for over ten years.

PETER C. BRUCE is President and owner of statistics.com, the leading provider of online education in statistics.

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New To This Edition

  • Set of three chapters on time series forecasting, which present the most commonly used forecasting tools in the business world, along with new datasets and exercises
  • A discussion of interactive visualization principles and tools
  • Separate chapters for the k-nearest-neighbor and naive Bayes methods
  • Brief summaries at the beginning of each chapter
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The Wiley Advantage

  • Provides both a theoretical and practical understanding of the key methods of classification, prediction, reduction, exploration, and affinity analysis common to data mining techniques;
  • Features a business decision-making context for key methods;
  • Illustrates the application and interpretation of various data mining methods using real business cases and data;
  • Includes two new chapters on visualization and time series forecasting as they relate to purchase history, website traffic, and blogs;
  • Has a dedicated author website, which includes such items as exercise solutions, XLMiner® notes and additional subroutines, extensive PowerPoint slides on a chapter-by-chapter basis, key talking points, figures and tables;
  • Now includes callout boxes throughout the text to highlight key algorithms, procedures, and discussion points;
  • Contains double the number of exercises with real data.
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"The book would be useful for a one- or two-semester data mining course or a business intelligence course." (The American Statistician, 1 November 2011)


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Related Websites

Related Web Site

This is an author maintained website to accompany the book.

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Purchase Options
Data Mining for Business Intelligence: Concepts, Techniques, and Applications in Microsoft Office Excel with XLMiner, 2nd Edition
ISBN : 978-0-470-52682-8
428 pages
October 2010
$134.00   BUY

Wiley E-Text   
Data Mining for Business Intelligence: Concepts, Techniques, and Applications in Microsoft Office Excel with XLMiner, 2nd Edition
ISBN : 978-1-118-30496-9
428 pages
May 2012
$134.00   BUY

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