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Catering Management, 4th Edition

December 2012, ©2013
Catering Management, 4th Edition (EHEP002412) cover image


An essential, up-to-date guide for catering students and professionals, Catering Management, Fourth Edition, covers all aspects of the business, (operations, sales and marketing to food and beverage service, menu planning and design, pricing, equipment, staff training, and more). The new edition is completely revised with information on sustainable and green catering practices, digital menu and proposal design, new catering industry software, and the expansion of the event market. State-of-the art marketing strategies, including social networking, web promotion, and on-demand proposal development, are also covered.

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Table of Contents

Chapter 1: Historical Banqueting

Chapter 2: Styles of Catering Operations

Chapter 3: Catering Food Service Development

Chapter 4: Catering sales and Marketing and Computer Software Support

Chapter 5: Catering Menu Program

Chapter 6: Food and Beverage Operational Controls

Chapter 7: Catering Menu Pricing and Controls

Chapter 8: Catering Menu Design

Chapter 9: Catering Beverage Management

Chapter 10: Quality Service and Standards Training

Chapter 11: Managing Catering Equipment

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Author Information

Nancy Loman Scanlon, PhD, has more than thirty-five years of experience in the hospitality industry and has worked in food and beverage management positions with the Hilton Hotels Corporation, Interstate Hotels & Resorts, and Marriott International. She is currently an Associate Professor at the Chaplin School of Hospitality and Tourism Management at Florida International University. Her other books include Marketing by Menu, Restaurant Management, and Quality Restaurant Service Guaranteed.

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New To This Edition

  • Up-to-date information on menu design and pricing, new business development, and marketing analysis techniques, and sustainability.
  • Expanded coverage of small business management, and tips for running a catering operation.
  • New material on non-hotel catering operations.
  • New tips for using your computer for menu design, food management, scheduling and invoicing.
  • Emphasis in this edition is on providing operations guidelines to businesses that offer in-house catering and off-premise catering.
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The Wiley Advantage

  • The only book on the market to cover on- and off-premises catering
  • Covers all the fundamentals, including styles of catering operations, menu design and pricing, food and beverage service, managing staff and equipment, and much more.
  • This all-purpose guide offers essential management techniques to keep current practitioners on the cutting edge and expert advice to help kick-start aspiring caterers’ careers.
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Instructors Resources
Wiley Instructor Companion Site
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Purchase Options
Wiley E-Text   
Catering Management, 4th Edition
ISBN : 978-1-118-54372-6
272 pages
December 2012, ©2012
$48.00   BUY

Catering Management, 4th Edition
ISBN : 978-1-118-09149-4
262 pages
December 2012, ©2013
$73.00   BUY

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