The High-Performance Organization
Exercise 2-3: Characteristics of High-Performance Organizations
As stated in your text, becoming a high-performance organization (HPO) presents
many challenges. Responding to these challenges calls for a very strong HPO
commitment. Go to www.encore.com to answer the following questions.
What type of technology does Encore Computers use in the their high performance organization?
How does Encore Computers use TQM in their support services organization?