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Business Ethics: How to Design and Manage Ethical Organizations
Denis Collins
ISBN: 978-0-470-63994-8

TABLE OF CONTENTS

Chapter 1: Unethical Behaviors in Organizations and Human Nature
Chapter 2: An Historical Perspective on Business Ethics
Part Two: Getting Everyone on Board
Chapter 3: Hiring Ethical People
Chapter 4: Codes of Ethics and Codes of Conduct
Chapter 5: Ethical Decision-Making
Chapter 6: Ethics Training
Chapter 7: Respecting Employee Diversity
Part Three: Daily Internal Operations
Chapter 8: Ethics Reporting Systems
Chapter 9: Managers as Ethical Leaders and Role Models
Chapter 10: Engaging and Empowering Ethical Employees
Part Four: Being a Good Citizen
Chapter 11: Environmental Management
Chapter 12: Community Outreach and Respect
Cases:
BP: Crisis Management
Mining: Respecting Sacred Sites
Bernie Madoff’s Ponzi Scheme: Reliable Returns from a Trustworthy Financial Adviser
Goldman Sachs and the Financial Crisis of 2007–2010
Nortel: The Rise and Fall of a Telecommunications Company∗
Cigarette Regulation: Who is Responsible for What?
Fast Food, Childhood Obesity and Local Government Regulations: No More Fun & Games
Asbestos Compensation: The James Hardie Group∗
Chiquita in Colombia: Funding Paramilitary Groups to Protect Business
and Employees
Plan Togo: Human Trafficking Dilemmas
Movimiento Congruencia: Serving Mexican Workers with Physical Disabilities
China: Economic Development and Employee Wages∗
Degussa AG: When a Corporation’s Holocaust History Intrudes on the Present
Experimenting on Monkeys: Is It Ethical?∗
Cafédirect: The Marketing Evolution and Market Penetration for Fair Trade Products
Product Trademarks: Apple vs. Cisco∗

∗Indicates case is available online

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“I am impressed with how the book is laid out. I teach using so many of the same concepts. It all seems to fit together nicely. The text goes beyond theory to lead the student to examine his/her own theoretical framework in a way that no other text has done.”
Laura Dendinger,
Wayne State College