• Each chapter ends with two cases that reinforces the issues and topics discussed in the chapter. The cases can provide the basis for group discussion or can be assigned as individual exercises for the student. Many cases conclude with a list of questions for students to answer.

• Links To Practice provide brief examples of specific companies in every chapter. These brief examples are embedded into the general text discussion without interrupting the flow of the text.

• Cases cover a variety of organizations and include many small and medium-sized business examples, in addition to large corporations.

• The Wiley Business Extra Select program provides an opportunity to incorporate even more real-world content into your course. It offers a simple, seamless, online custom publishing process that allows you to combine content from Wiley's exceptional business publications with other content from sources such as INSEAD, Ivey and Harvard Business School Cases, Fortune, The Economist, or The Wall Street Journal, and much, much more! Click here for more info.