| In
the delicate balance of a coral reef, all species rely on
the reef for survival. In much the same way, Operations
Management is far reaching, affecting every aspect
of the organization. Workers in all functional areas interact
with Operations Management and rely on OM to do their jobs.
Taking an integrative, cross-functional approach,
the Second Edition of Operations Management demonstrates
the critical impact OM has in today’s organizations, and
shows how it relates to every functional area. Authors R.
Dan Reid and Nada R.
Sanders provide clear, focused, and highly engaging
coverage of key OM topics, and make strong connections across
concepts.
The
right balance of quantitative and qualitative topics.
The
text provides a balance between the quantitative and qualitative
treatment of OM topics. The authors slowly and patiently explain
quantitative topics. In addition, two new supplements, the
Quantitative Survival Guide and eGrade, help students build
the strong quantitative skills. Additional supplemental chapters
on decision modeling, optimization, queuing analysis, and
simulation analysis are available on a CD packaged with the
text.
Supplements
•
Instructor’s Resource CDIncludes Instructor’s Manual, Test
Bank, Computerized Test Bank, Solutions Manual, PowerPoint,
NBR Video Guide, and Excel Data Sets.
• Instructor’s WebsiteIncludes
Instructor’s Manual, Test Bank, Solutions Manual, PowerPoints,
NBR Video Guide, and Excel Data Sets.
•
Student’s WebsiteIncludes
Plant Tours, Virtual Service Company Interactive Consulting
Case, Excel Spreadsheets, Web links, extra problem sets and
extra mini-cases.
• Student Resource CDThis CD is packaged with the text and
includes: - 4 additional chapters in PDF on decision modeling,
optimization, simulation analysis, and queuing analysis using
spreadsheets - Extend LT software - 3 Extend simulations -
Excel templates for solved problems
• Quantitative Survival GuideThis print supplement, which
can be packaged with the book, provides help with the math
in every chapter and more worked-out problems with extensive
explanations.
•
Business Extra SelectEnables
you to package the text with world-class content and resources,
from sources such as INSEAD, Ivey and Harvard Business School
cases, Fortune, The Economist, The Wall Street Journal, and
much, much more.
•
eGrade Plus
• Instructor’s Manual
• Test Bank
• Computerized Test Bank
• PowerPoint Slides
• Virtual Company Interactive Consulting Case
• OM/MS NBR Videos
Table
of Contents
1.
Introduction to Operations Management
2. Operations Strategy and Competitiveness
3. Product Design and Process Selection
4. Supply Chain Management
5. Total Quality Management
6. Statistical Quality Control
7. Just-in-time and Lean Systems
8. Forecasting
9. Capacity Planning and Facility Location
10. Facility Layout
11. Work System Design
12. Independent Demand Inventory Management
13. Aggregate Planning
14. Enterprise Resource Planning
15. Scheduling
16. Project Management
Supplements:
A. Decision Making with Spreadsheets (CD)
B. Optimization Using Spreadsheets (CD)
C. Simulation Analysis Using Spreadsheets (CD)
D. Queuing Analysis Using Spreadsheets (CD)
Appendices:
A. Solutions to Selected Problems
B. Standard Normal Distribution
C. P-chart |
