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Chapter 18Organizing Information ResourcesChapter 18 deals with the organization of information resources. Main issues involve the relationship between the IS department and decentralized end users. In addition, the chapter deals with the internal structure of the IS department and with end-user computing. |
To CIO or not...?
Chief Information Officer. It could be one of the most challenging jobs of our time—steering the enterprise through a dense fog of technological confusion, avoiding the obstacles of operational snafus, talent shortages, and service outages. Yet there is a trend in many organizations toward demoting CIOs, removing them from executive committees, deflating their titles to something like Head of MIS, or eliminating the position altogether. And then there’s the proliferation of related chieftains: CTO – chief technology officer, CKO – chief knowledge officer.
In Sitting in the Hot Seat, CIO Magazine’s Christopher Koch describes the increasingly tough standards that are being applied to CIOs. To survive and thrive, today’s CIO must be a politician first and a technologist second. Marianne Kolbasuk McGee says that vision is what separates the most highly paid technology managers from their less successful counterparts in her Information Week article, Over The Rainbow. But according to Forrester Research (CIO 12/1/96), the real key to success is Money Mastery. Sure CIOs need vision, and good people, and the right technology. But the ability to seek out resources to meet the constantly changing demands of the enterprise is the piece that finishes the puzzle.
1. There is an increased discussion (and a new journal) about failures of information systems. Surf the Internet to find what is going on.
2. Visit the Web site of Mead Corp. (See Minicase 1 in Chapter 18.) Learn about the activities of the corporation. Find out if the organizational structure on page 697 is still in existence (use e-mail to communicate with the company). Explain why the existing structure is suitable for the company.
Mn-DOT (Minnesota Department of Transportation)
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