Table of Contents

This page provides a complete table of contents subdivided according to the five major parts of the text. Each chapter heading on this page will link you to a corresponding page for that chapter which contains exercises, updates, and IT@work sections.

[ PART I | PART II | PART III | PART IV | PART V ]


PART I: FOUNDATIONS OF INFORMATION TECHNOLOGY

1 Information Systems: Concepts, Trends, and Issues

2 Information Technologies: Concepts and Architecture

3 Strategic Information Systems and Information Technology for Business Reengineering

4 Organizations and Information Technology: Reengineering and Total Quality Management

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PART II: INFORMATION SYSTEMS TECHNOLOGY

5 Processing the Information: Computer Hardware

6 Processing the Information: Computer Software

7 User Interface: Enabling Human-Computer Communication

8 Data and Data Management

9 Data Communication and Network Architecture

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PART III: INFORMATION SYSTEMS DEVELOPMENT

 10 The Corporate Information Architecture

11 Information Systems Planning

12 Information Systems Analysis and Design

13 Information Systems Design, Development, Implementation, and Evaluation

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PART IV: INFORMATION SUPPORT SYSTEMS (APPLICATIONS)

14 Supporting Communication and Collaborative Work

15 Supporting the Manager and Decision Making

16 Intelligent Support Systems

17 From Transaction Processing to Innovative Functional Systems

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PART V: MANAGING INFORMATION TECHNOLOGY

18 Organizing Information Resources

19 Control and Security of Information Systems

20 Impact of Information Technology on Organizations, Individuals and Society

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