Resources
Speech Research
Guidelines
Speech and Sound Technology
Speech Vendors
Natural Language
Language
Usability Engineering/Interface
Design
Usability Testing
Human Computer Interaction
Analysis for Interface Design
Universal Access
American Voice Input/Output Society (AVIOS).
AVIOS is a not-for-profit society dedicated to disseminating information about real-world
applications that use speech technology.
They publish the International Journal of Speech Technology (IJST).
Peggie Johnson
AVIOS
P.O. Box 20817
San Jose, CA 95160
408-323-1783
avios@aol.com
www.avios.com
Balentine, Bruce and David P. Morgan. 1999.
How to build a speech recognition application.
San Ramon, CA: Enterprise Integration Group, Inc.
Barrass,Stephen.Auditory Information Design.
http://viswiz.gmd.de/~barrass/thesis/#Demos
Berger-Liaw Neural Network. 1999. www.usc.edu/ext-relations/news_service/releases/
stories/36013.html
Carey, Stephen. 1998. A beginner’s guide to the
scientific method. Boston: Wadsworth.
Cohen, P.R., and S.L. Oviatt. 1994. "The role of
voice in human-machine communication," Chap. 3
in Voice communication between humans and machines. Edited by D. Roe and J.
Wilpon. Washington, DC: National Academy of Science Press.
Dobroth, K. 1999. "Practical guidance for conducting
usability tests of speech applications." Paper presented at the annual meeting of the
American Voice I/O Society.
Dobroth, K. 1998. "It’s both what you say and how you say it: The role of
prosody in prompt design." Paper presented at the annual meeting of the American
Voice I/O Society.
Dobroth, K., Karis, D., & Zeigler, B. 1990. "The
design of conversationally capable automated systems." Paper presented at the
13th International Symposium on Human Factors in Telecommunications, Torino, Italy.
Dobroth, K., Zeigler, B., & Karis, D. 1989.
"Future directions for audio-interface research: Characteristics of human-human
order-entry conversations." Paper presented at the annual meeting of the American
Voice Input/Output Society, Newport Beach, CA.
Gardiner-Bonneau, Daryle, ed. 1999. Human
factors and voice interactive systems. Boston: Kluwer Academic Publishers.
International Academy for Auditory Display (ICAD) Web site. www.santafe.edu/~icad/
Internet Telephony magazine.
www.internettelephony.com
Kamm, Candace. 1994. "User interfaces for voice
applications," Voice communication between humans and machines. Edited by
D.Roe and J.Wilpon. Washington,DC: National Academy of Science Press.
Karat, John, et al. 1999. "Speech user interface
evolution," Chap. 1 in Human factors and voice interactive systems. Edited by
Daryle Gardiner-Bonneau. Washington, DC: National
Academy of Science Press.
Karis, D. & Dobroth, K.M. 1995. "Psychological
and human factors issues in the design of speech recognition systems." In A. Syrdal,
R. Bennett, and S. Greenspan (Eds.) Applied Speech Technology, Boca Raton, FL:
CRC press.
Karis, D. & Dobroth, K.M. 1991. "Automatic
speech
recognition over the public switched telephone network: Human factors
considerations." IEEE Journal on Selected Areas in Communication, 9(4), 574-585.
Klatt, Dennis. Web page on the history of speech
synthesis.
www.cs.indiana.edu/rhythmsp/ASA/Contents.html
ManÉ, Amir, Susan Boyce, Demetrios Karis, and Nicole
Yankelovich. 1996. "Designing the user interface for speech recognition
applications," Presented at a workshop of the ACM SIGCHI Conference, 1996.
www.acm.org/sigchi/bulletin/1996.4/boyce.html
Oviatt, S.L. November 1999. "Ten myths of multimodal
interaction" Communications of the ACM,42 (11).
Raman, T.V. 1997. Speaking computer.Boston: Kluwer
Academic Publishers.
SpeechLinks: A speech recognition and speech
technology hyperlinks page. www.speech.cs.cmu.edu/comp.speech/Section6/
speechlinks.html
Silverman, K.E.A., et.al. TOBI: A standard for labeling
English prosody. In Proceedings of the 1992 International Conference on Spoken
Language Processing (ICLSP),Banff, Alberta, Canada, October, 1992, 867-870.
Stifelman, Lisa J., Barry Arons, Chris Schmandt, and Eric
A. Hulteen. 1993. VoiceNotes: A speech interface for a hand-held voice notetaker. www.media.mit.edu/~lisa/interchi93.html
Yankelovich, Nicole. November/December 1996. "How do users know what
to say?" ACM Interactions,(3) 6. Sun Microsystems, Inc. Sun Microsystems
Laboratories.
www.sun.com/research/speech/publications/
acm-interactions-1996/Interactions.html
Yankelovich, Nicole, Gina-Anne Levow, and Matt Marx. 1995. "Designing speechacts:
issues in speech user interfaces." CHI ’95 Proceedings. www.acm.org/sigs/sigchi/chi95/Electronic/
documnts/papers/ny_bdy.htm
Ameritech Phone-Based User Interface Standards:
Dialogue Design. www.ameritech.com/corporate/
testtown/library/standard/pbix4.html
Apple Computer, Inc. 1992. Macintosh human interface
guidelines. Reading, MA: Addison-Wesley.
Creative Labs’ developer relations site.
http://developer.soundblaster.com/
McCormick, Bill. March 1995. "Building a better
script." 13 guidelines for IVR scripting. www.genfax.com/bldivr.html<>
Windows user experience: Official guidelines for user
interface developers and designers. 1999. Redmond, WA: Microsoft Press.
Baber, Christopher, and Janet Noyes. 1993. Interactive
speech technology: Human factors issues in the application of speech input/output to
computers. London: Taylor & Francis.
Bartlett, Bruce, and Jenny Bartlett. 1998. Practical
recording techniques. Boston: Focal Press.
Center for Computer Research in Music and
Acoustics. A history of digital synthesis.
http://www-ccrma.stanford.edu/~jos/kna/kna.html
Cook, Perry R., ed. 1999. Music, cognition, and
computerized sound. Cambridge, MA: MIT Press.
Engdahl, Tomi. Digital signal processing Web page.
www.hut.fi/Misc/Electronics/dsp.html
Lemmetty, Sami. Home page. He is a researcher at
the Helsinki University of Technology Laboratory of Acoustics and Audio Signal Processing.
www.acoustics.hut.fi/~slemmett/index.html
Microsoft Web site on microphones.
http://microsoft.com/iit/documentation/mikes.htm
The Microsoft Windows Guidelines for Accessible Software
Design. May 7, 1997 edition. www.microsoft.com/enable
Moscal, Tony. 1994. Sound check: The basics of sound
and sound systems. Milwaukee, WI: Hal Leonard Publishing Company.
Sirota, Warren. 1995. Making music with your PC.Rocklin,
CA: Prima Publishing.
Syrdal, Ann. 1995. Applied speech technology. Boca
Raton: CRC Press.
Voice extensible markup language. www.voicexml.org
Waugh, Ian. 1997. Making music with your PC.Kent,
UK:PC Publishing.
Apple’s speech offerings.
www.apple.com/macos/speech/
AT&T Advanced Speech Products Group. www.att.com/aspg/
Dragon NaturallySpeaking.
www.naturalspeech.com
IBM ViaVoice.
www.ibm.com/software/speech/dev/
Java. http://java.sun.com/marketing/collateral/speech.html
L & H VoiceXpress. www.lhs.com/speechtech/embdprod.asp
Lucent’s Speech Technologies Group. www.lucent.com/speech/
Microphones. All about microphones.
www.microphones.com/
Microsoft. http://research.microsoft.com/srg
Microsoft Speech Products. http://microsoft.com/iit
Microsoft Speech Technology Group. Research and
development of spoken language technologies.
www.research.microsoft.com/research/srg/
Phillips Speech Processing Web page.
www.speech.be.philips.com/
SpeechDepot: a speech developer community
sponsored by Unisys and Microsoft. www.speechdepot.com/
Sun speech products. http://java.sun.com/products/
java-media/speech/
Wilcox’s Commercial Speech Recognition Web
page.
www.tiac.net/users/rwilcox/speech.html
Dr. Dodd’s Natural Language Speech Input and
Output Web page. www.geocities.com/CapeCanaveral/4355/
natlanpage1.htm
Experiments in integrating speech recognition and
natural language processing. http://yara.ecn.purdue.edu/~harper/
nsf-mine.html
Long, Byron. May 1994. Natural language as an
interface style.
www.dgp.toronto.edu/people/byron/papers/nli.html
Microsoft. http://research.microsoft.com/nlp
Microsoft Natural Language Group.www.research.microsoft.com/nlp/
Natural Language Processing Group at the
Information Sciences Institute of the University of Southern California (USC/ISI). www.isi.edu/natural-language/nlp-at-isi.html
Akmajian, Adrian, et al. 1997. Linguistics.
Cambridge, MA:MIT Press.
Chomsky, Noam. 1957. Syntactic structures. The
Hague: Mouton.
Cole, Ronald A., ed. 1980. Perception and production
of fluent speech. Hillsdale: Lawrence Erlbaum Associates.
Frauenfelder, Uli, and Lorraine Komisarjevsky Tyler, eds.
1987. Spoken word recognition. Cambridge, MA: MIT Press.
Hayes, Curtis, Jacob Ornstein, and William W. Gage. 1997.
The abc’s of languages & linguistics. Lincolnwood, IL: NTC Publishing
Group.
INTERNATIONAL PHONETIC ASSOCIATION Symbols.
www2.arts.gla.ac.uk/IPA/ipa.html
Miller, Joanne L., and Peter D. Eimas, eds. 1995. Speech,
language, and communication. Boston: Academic Press.
Pickett, J.M. 1999. The acoustics of speech
communication. Boston: Allyn and Bacon.
Association of Computing Machinery. Special interest
group for Computer-Human Interaction prints the
proceedings of their conference. The following years
proceedings have several papers on speech interfaces:
ACM SIGCHI Proceedings 95. 1995. New York, NY: ACM Press
ACM SIGCHI Proceedings 96. 1996. New York, NY: ACM Press
ACM SIGCHI Proceedings 97. 1997. New York, NY: ACM Press
ACM SIGCHI Proceedings 98. 1998. New York, NY: ACM Press
ACM SIGCHI Proceedings 99. 1999. New York, NY: ACM Press
Allen, C. Dennis. 1995. Succeeding as a clandestine
change agent. Communications of the ACM,38 (5).
Bias, Randolph G., and Deborah J. Mayhew, eds. 1994. Cost
justifying usability. Boston: Academic Press.
Bringhurst, Robert. 1997. The elements of typographic
style. Point Roberts, WA: H & M Publishers.
Collins, Dave. 1995. Designing object-oriented user
interfaces. Redwood City, CA: Benjamin/Cummings Publishing Company.
Communications of the ACM. Published by ACM.
212-626-0500 for subscription information. New York.
comp.human-factors. An interface design news group.
Cooper, Alan. 1995. About face: The essentials of user
interface design. Foster City, CA:IDG Books.
Dayton, Tom, et al. July 1993. "Skills needed by
user-centered design practitioners in real software development environments." Report
on the CHI ’92 Workshop. SIGCHI Bulletin,25 (3).
Eriksson, Hans-Erik, and Magnus Penker. 1998. UML
toolkit. New York: John Wiley & Sons.
Fernandes, Tony. 1995. Global interface design.
San Diego: AP Professional.
Furgeson, Eugene S. 1993. Engineering and the
mind’s eye. Cambridge, MA: MIT Press.
Galitz, Wilbert O. 1997. Essential guide to interface
design. New York: John Wiley & Sons.
Genter,Don,and Jakob Nielson.August 1996. "The
anti-mac interface." Communications of the ACM,39 (8).
Horton, William. 1994. The icon book.New York:
John Wiley & Sons.
IBM. 1992. Object-oriented interface design.
Carmel, IN: QUE.
Insensee, Scott, and James Rudd. 1996. The art of
rapid prototyping. Boston: International Thomson Computer Press.
interactions Magazine. Published by ACM.
212-626-0500 for subscription information.
Itten, Johannes. 1975. Design and form.New
York:Van Nostrand Reinhold.
Itten, Johannes. 1970. The elements of color.New
York: John Wiley & Sons.
Jordan, Patrick W., Bruce Thomas, ed., and Bernard A.
Weerdmeester. 1996. Usability evaluation in industry. Bristol, PA: Taylor &
Francis.
Kano, Nadine. March/April 1995. "Putting on an
international interface." Microsoft Developer Network News, Bellevue, WA:
Microsoft.
Kay, David C., and John R. Levine. 1995. Graphic file
formats. New York: Windcrest/McGraw Hill.
Kidder, Louise H., and Charles M. Judd. 1986. Research
methods in social relations. New York: Holt, Reinhart and Winston.
Lakoff, George, and Mark Johnson. 1980. Metaphors we
live by. Chicago: The University of Chicago Press.
Lutz, Ronald A. 1991. Applied sketching and technical
drawing. South Holland, IL: The Goodheart-Willcox Company.
Shneiderman, Ben. Web page for his book. Designing
the user interface: Strategies for effective human-computer interaction. www.aw.com/dtui
Shneiderman, Ben. 1997. Designing the user interface:
Strategies for effective human-computer interaction. Reading, MA: Addison-Wesley.
SIGCHI (Special Interest Group for Computer-Human
Interaction), Association for Computing Machinery, 11 West 42nd Street, New York, NY
10036, 212-869-7440.
www.acm.org/sigchi/chi98
Trower, Tandy. 1994. Creating a well-designed user
interface. Produced by University Video Communications, directed by Tandy Trower. 64
min. Videocassette.
Tufte, Edward R. 1998. Visual explanations.
Cheshire, CT: Graphic Press.
Usability Professionals Association, Cindy Clark, 230
East Ohio Street, Suite 400, Chicago, IL 60611-3265,
312-596-5298, Fax: 312-644-8557.
office@upassoc.org,
www.upassoc.org
Weinschenk, Susan. October 1995. "Intelligent GUI
design: Six critical mindset shifts." Data Management Review, 5 (9).
Weinschenk, Susan, Pamela Jamar, and Sarah C. Yeo. 1997. GUI
design essentials. New York: John Wiley & Sons.
Wenger, Etienne. 1998. Communities of practice.
Cambridge, England: Cambridge University Press.
Wiklund, Michael E., ed. 1994. Usability in practice.
Boston: Academic Press Inc.
Zetie, Carl. 1995. Practical user interface design.
London, UK: McGraw Hill Book Company.
Dumas, Joseph S., and Janice C. Redish. 1994. A
practical guide to usability testing. Norwood, NJ: Ablex Publishing Corporation.
Mack, Robert L. 1994. Usability inspection methods.
New York: John Wiley & Sons.
Rubin, Jeffrey. 1994. Handbook of usability testing:
How to plan, design, and conduct effective tests.
New York: John Wiley & Sons.
Trochim, William M.K. 1999. The research methods
knowledge base. Ithaca, NY: Cornell University.
Winograd, Terry, and Fernando Flores. 1987. Understanding
computers and cognition. Reading, PA: Addison-Wesley.
Amheim, Rodolf. 1969. Visual thinking. Berkeley,
CA:
University of California Press.
Anderson, John R. 1985. Cognitive psychology and its
implications. New York: W.H.Freeman and Company.
Baecker, Ronald M., Jonathan Grudin, William A.S. Buxton,
and Saul Greenberg. 1995. Human-computer interaction:Toward the year 2000. San
Francisco, CA: Morgan Kaufmann.
Helander, Martin. 1997. Handbook of human-computer
interaction. Amsterdam, The Netherlands: North-Holland.
Johnson, Steven. 1997. Interface Culture. New
York, NY: HarperEdge.
Norman, Don. 1988. The design of everyday things.
New York, NY: Basic Books.
Norman, Don. 1992. Turn signals are the facial
expressions of automobiles. Reading, PA: Addison-Wesley.
Norman, Don. 1993. Things that make us smart.
Reading, PA: Addison-Wesley.
Preece, Jenny. 1994. Human-computer interaction.
Reading, PA: Addison-Wesley.
Salvendy, Gavriel, ed. 1997. Handbook of human factors
and ergonomics. New York: John Wiley & Sons.
Sanders, Mark S., and Ernest J. McCormick. 1993. Human
factors in engineering and design. New York, NY: McGraw Hill.
Wickens, C. 1984. Engineering psychology and human
performance. Columbus, OH: Merrill.
Beyer, Hugh, and Karen Holtzblatt. 1998. Contextual
design. San Francisco: Morgan Kaufmann.
Carroll, John M., ed. Scenario-based design.
New York: John Wiley & Sons.
Hackos, JoAnn & Ginny Redish. 1998. User and task
analysis for interface design. New York: John Wiley & Sons.
McGraw, Karen L., and Karan Harbison. 1997. User
centered requirements: The scenario based engineering process approach. Mahwah, NJ:
Lawrence Erlbaum Assoc.
Wixon, Dennis, and Judith Ramey. 1996. Field methods
casebook for software design. New York: John Wiley &Sons.
Americans with Disabilities Act (ADA), Sections 504 and
508 of the Rehabilitation Act. www.usdoj.gov/crt/ada
Center for Accessible Technology Web site for universal access. www.el.net/CAT/index.html
IBM. Web site for universal access. www.ibm.com/sns
IBM. Special Needs Systems Web site.
www.austin.ibm.com/sns
Lighthouse International’s Web site for universal
access. www.lighthouse.org/print_leg.htm
Microsoft Accessibility home page. www.microsoft.com/enable
Public Service Commission of Canada. Web site on
designing universal Web pages.
www.psc-cfp.gc.ca/dmd/access/welcome1.htm
Sun’s Web site for universal access.
www.sun.com/access
University of Wisconsin universal design Web site.
www.trace.wisc.edu
WebAble Web site for universal access.
www.webable.com
World Wide Web Consortium’s Web site on universal
design. www.w3c.org/wai
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