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Acknowledgements
vi
Preface vii
Chapter 1: Miracle
Valley
Chapter 2: Engine
of the Future
Chapter 3: A
Notable Surface of Action
Chapter 4: An
Opportunity for Canada
Chapter 5: Small
is Beautiful
Chapter 6: Three
Guys and a Prayer
Chapter 7: Nugget
of Gold
Chapter 8: Going
for Broke
Chapter 9: On
the Road
Chapter 10:
Venturesome but Conservative
Chapter 11:
Bad Blood
Chapter 12:
Strategic Partners
Chapter 13:
Company with a Difference
Chapter 14:
The Starting Pistol Has Been Fired
Chapter 15:
The Intel of the Auto Industry
Chapter 16:
Dare to be Different
Endnotes
Index
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SAMPLE CHAPTER
Chapter 7
Nugget
of Gold
General Electrics
first PEM fuel cell went into space. Ballard brought it down to
Earth, building it out of much cheaper materials and making it run
on air and impure hydrogen. But the first practical Ballard fuel
cell, one that had to generate power outside the laboratory, went
under the sea.
Around the
time that Ballard got to work on the military field generator, the
company received its first order from a private customer. The buyer
was John H. Perry, Jr., a flamboyant Florida entrepreneur and multimillionaire
with a flair for self-promotion. His family tree goes back to Commodore
Matthew Perry, whose US Navy squadron entered Tokyo Bay in 1853
and forced Japan to open trade with the West. John Perry attended
the elite Hotchkiss School and Yale University, and inherited from
his father a chain of small newspapers and radio stations, including
many in Florida. He settled eventually in Palm Beach, acquiring
major interests in the printing and cable television industries.
Perry also
took more than a passing interest in American politics, coming to
know personally all the presidents from John Kennedy to George Bush,
who is, he says, a kissing cousin related to Perry on
his mothers side. Perry did not just know them. He bombarded
them, and any congressman or senator who would listen, with advice
on how to put the nations finances in order. He came up with
a pet solution, his national dividends plan, and spent
over $10 million lobbying for it.
Although born
into wealth, Perry has never been one of the idle rich. Always a
tinkerer, as he says in his autobiography, Never Say Impossible,
he loved machinery and enjoyed working on his own car from high
school on. Soon he stepped up to airplanes, constructing a plane
of his own in the family garage. I built itbut then
I had the sense not to fly it, he quips. 21 He did learn to
fly a commercial biplane, though, and in World War II he served
with distinction in the Civil Air Patrol flying coastal patrols
and scanning the sea for the periscopes of German U-boats.
After the war
Perrys interest in submarines took a different turn. Living
in Florida, he came to enjoy boating, fishing, and spearfishing.
Once while diving in the Bahamas, he was chased by a shark and nearly
nabbed. He made it back to the boat, pulled himself aboard, cocked
his spear gun to take a shot at the marauder and wounded himself.
Sidelined, he says, I began thinking that there
ought to be a way for hunters to safely hunt sharks underwater.
‘There ought to be a small, not-too-expensive submarine for such
work, I reasoned. When we got back to Florida I decided to
build a prototype. 22
Perry searched
for information on small submersibles and prowled the local stores
for building materials: plywood, fibreglass, wire. Then he set aside
space in his garage and went to work. His young son Henry enjoyed
watching and pitching in. The result, he admits, looked a
little like a cross between a kayak and a blimpunwieldy, yet
light and watertight. Full of confidence, I carried the vessel to
the nearby inland waterway, put it in the water and prepared to
submerge. Happily, the thing didnt work. If it had, Im
sure I would have become an accident statistic. As it was, I learned
some good lessons and I was still alive.23
Soon Perry
was approaching the challenge with a higher level of professionalism.
He moved out of his garage to a small industrial building and hired
a skilled welder to build him a proper pressure hull of steel complete
with battery power. Again he took his submersible to the inland
waterway. Together with an associate, he checked everything, shoved
off and put the controls into dive position. The craft went down
a few feet, crept forward, then surfaced. He was elated.
Suddenly, though,
he felt a thump. He had struck something. Perry threw open the hatch
and saw that he had bumped into a small fishing boat. Both boats
checked for damage, and everything seemed OK. Perry apologized profusely
and returned home, considering his experiment a great success. Then
the phone rang. It was the Coast Guard asking whether he knew anything
about a collision between a fishing boat and some kind of submarine.
Perry owned up to his part in what he thought to be a minor mishap.
Well, said the guardsman, that fishing boat sank.24
But Perry was
not deterred. He hired more knowledgeable assistants and built better
submersibles. At the time, the late 1950s and early 1960s, oceanographics
and undersea research were booming fields. The US Navy was willing
to fund research and buy enough small vessels to make the business
an attractive one. Meanwhile, Perry and some associates had acquired
a private island in the Bahamas. It was an ideal base for undersea
research and experimental aquaculture ventures.
By the mid-1960s
Perry Oceanographics was building submarines that made headlines.
One of them helped to locate a US Air Force bomber that had crashed
off the coast of Spain carrying a hydrogen bomb. Perry also worked
with the navy to build Hydro-Lab, an underwater laboratory in which
scientists could spend extended periods of time.
Throughout
the 1970s and 1980s, Perry and his company were at the forefront
of minisubmarine construction. Some carried people, others were
robot subs operated by remote control. His boats carried such notables
as Britains Prince Charles on demonstration rides, helped
salvage the wreckage of the Space Shuttle Columbia, which exploded
just off the Florida coast, and made cameo appearances in James
Bond movies. At its peak, the company had more than 250 employees.
In 1987 Perry
approached Ballard to have a PEM cell stack built to power one of
his submarines, called the PC 1401. It was about the size of a small
car and was built to carry a crew of two, who could look out the
front through a large Plexiglas bubble. The idea was to replace
the battery system with something that took up the same space but
could give it much greater range and time underwater. Perry needed
a two kilowatt fuel cell system, to be operated on pure hydrogen
and oxygen. He wanted it quickly, with delivery in only three months,
and was willing to pay $50,000.
The Perry order
was a unique challenge for Ballard. With the Mark IV technology
then available, the system would require two fifty-four-cell stacks,
whereas Ballard had only been building stacks of six and twelve
cells. We had never built that many before, says Paul
Howard, who was in charge of the fuel cell team. But it was
an order. We wanted to respond to it. They had money on the table.
Im sure we didnt make a profit, but that was not
the point. It was the first Ballard stack that had to operate beyond
the controlled conditions of the laboratory, and with peoples
safety at stake to boot.
We figured
we would at least cover material costs, says McLeod, but
the real question was whether or not we could do it. And there was
a lot of concern, because we had never built anything that big.
Yet everybody understood the significance of why we would do it,
and it wasnt to make money. It was to prove that this technology
was a lot more advanced than anybody had ever given it credit for.
Keith Prater,
too, recalls that building the Perry system involved a major and
problematical scale up from the small test cells Ballard had been
building. The Perry system required a sudden jump to dozens of cells
stacked together, with gas manifolds feeding hydrogen and oxygen
to all of them efficiently and evenly, to get the required power.
So that was a leap of faith, says Prater. Could
we actually plumb this thing and make all the cells work? And in
the case of the Perry stack, they actually needed two of the things,
side by side, put into a round pressure vessel to avoid leaks and
so forth.
But Ballard
took the contract and built to Perrys needs. When the stacks
were delivered and installed, it was a historic moment. That
was the first real application of the PEM fuel cell in anything
since Gemini, says David McLeod. When the stacks got to Florida,
though, all did not go smoothly. The installation of it went
as expected. There were problems. They originally wired it backwards.
They put the oxygen on the hydrogen side. Eventually, though,
it ran and performed well. McLeod and one or two others flew down
for a test dive.
But this was
not the end of the story. The sub could use even more power, and
the Ballard fuel cell was progressing rapidly. In 1989 Ballard replaced
the two Mark IV stacks in Perrys submarine with a single,
much more powerful stack of new Mark V cells. This cranked out four
and one-half kilowatts but fit into the same space as the system
that had totalled only two kilowatts. A year or two later, Ballard
would regret supplying Perry with this improved stack, but in the
late 1980s, Ballard proudly displayed photos of the Perry submersible
in its company brochures.
Unlike the
earlier boost in power that came from switching to the Dow membrane,
the improvement from Mark IV to Mark V was not due mainly to changes
in electrochemistry but to a series of refinements in the cell design.
The most important was accomplished by more than doubling the cross-sectional
surface area of each individual cell. Not all of this area takes
part in the actual electrochemical reaction; some of it is wasted
on equipment such as bolts and gas manifolds. But a doubling in
surface area did not require a comparable increase in the amount
of space taken up by these other features. So the active cross-sectional
area of the cell, and with it the power output, increased much more
than proportionally. As happened at several stages in the development
of the Ballard fuel cell, it was good, painstaking engineering more
than novel science that made the difference.
Soon after
the first Perry system was delivered, Ballard made a second important
sale, this time to a much more prominent and prestigious buyer,
Britains Royal Navy. This came about through a contact that
the indefatigable McLeod made at one of the fuel cell conferences
he attended together with Watkins. We ran into a guy from
the UK Ministry of Defence, says McLeod, one of the
back-room guys out of Bath, England. And he was looking at advanced
power systems for submarines. He actually had a request for proposal
(RFP) in his hand that he was wandering around the floor trying
to get people to bid on. I basically ripped this out of the guys
hand, went and made a photocopy, and said, yes, wed be delighted
to bid on it.
In fact, just
making the bid was an enormous challenge, because the Royal Navy
wanted to work towards a system large enough to run a full-size
military boat. This was for a full-up power plant, says
Keith Prater. The proposal was to scale up the stack and build
first, I think, a forty kilowatt unit, and then an eighty kilowatt
unit, and then to gang several of those together to provide
enough power for a real submarine. (More recent Canadian government
studies of fuel cell submarines foresee a power plant of four hundred
thousand kilowatts.)
It was
the first time, says McLeod, that any of us had sat
down and looked at what the development strategy would be to build
something of that size. But Ballard decided to pour its resources
into the proposal, spending around $50,000 of its own money. It
was a valuable exercise. McLeod calls it the best fifty grand
that we ever spent. David Watkins and I spent days in my office
in the heat of summer putting this bid together. The briefing
document turned out to be three inches thick.
Prater, McLeod,
and Ballard flew to England to meet the senior Royal Navy brass.
We made our pitch and impressed the Royal Navy, says
Prater, but then they had a funding cut. Not that the
money went to someone else. The project simply never went ahead
at all. McLeod says there were other complications. The person who
had circulated the RFP did not actually have the blessing of key
people in the UK Ministry of Defence. We surprised and embarrassed
a whole bunch of people, says McLeod. Nobody in the
system really knew who we were, and we suddenly showed up and did
a presentation about the potential of a fuel cell in a submarine,
and basically made them look really stupid.
But the effort
had its benefits. The Royal Navy did have some interest in fuel
cells. Its research establishment came up with $50,000 to $75,000
to acquire a pair of Ballard stacks like the first ones that went
to John Perry. These were installed in their laboratory and tested,
says McLeod, so they could confirm the data and get a feel
for it. Ballard was quite satisfied with the outcome. We
were really able to leverage from it, says McLeod. Senior
people throughout the military establishments in the UK and the
US got to hear about it. So this gave us a lot of credibility
very quickly. It may even have helped with Ballards
battery business.
Just as greater
attention was being paid to the fuel cell, the battery side of the
company also got a major boost in the form of a series of sizeable
military contracts. These were to lead, indirectly, to a financial
connection that was a turning point for fuel cell development as
well.
Amoco had long
sponsored Ballards ongoing research and development of the
rechargeable lithium battery. But the future of this contract was
insecure at best, and Ballard was free to manufacture and sell the
single-use version of the lithium battery on its own. These were
high-powered and complex batteries that operated under pressure
and had dangerous chemicals in them. They had to be disposed of
carefully and were extremely expensive, which restricted their market
almost entirely to the military. To make and sell them, the parent
company, Ballard Technologies, had established a battery production
subsidiary that was called BTC Engineering and later Ballard Batteries.
As first constituted,
Geoffrey Ballard was its president, but it was actually run by three
other men. One was the chief scientist, electrochemist Lynn Marcoux,
who had known Keith Prater in Kansas and Texas and had played a
role in the original Ballard-Schwartz battery work for John Horton
in Arizona. Another was Greg Patterson, who became chief engineer.
The third was Keith Praters father-in-law, Brian Yeoell, an
Englishman who had trained as a civil engineer and gained managing
and marketing experience working for oil companies in North Africa.
Yeoell had immigrated to Canada, where he worked some years with
the BC Institute of Technology. By the mid-80s he was semi-retired
but was interested in Ballard and offered to help out marketing
the single-use batteries.
Because the
threesome of Ballard, Prater, and Howard had worked so well together,
says Prater, we thought, hey, lets create another troika.
And those three people were in some ways mirrors of Geoff, Paul
and me. One (Yeoell) was somewhat older and would handle the
marketing and entrepreneurial side. One was an engineer. The third
was a scientist. So we thought they could sort of break down
the work the same way. But in a sense they were being pushed together,
whereas Geoff and Paul and I were attracted to each other.
The personal
chemistry did not work. Nobody was really in charge,
says Prater. The three of them were continually battling.
Eventually I took over as CEO of this subsidiary. In the meantime,
through his lobbying in Ottawa, David McLeod had heard about an
opportunity for Ballard to supply batteries to the Canadian military.
Canada was
buying hand-held sniffers that detected poisonous gases and other
chemical warfare agents. These portable chemical agent monitors
were being manufactured in England, and they ran on a cell that
was about twice the length of a largish cylindrical flashlight battery.
The Canadian military preferred to buy its batteries from a Canadian
source, and Ballard had the capability of making long-lasting lithium
batteries to power the devices. After some discussion, the Ballard
people felt they had an understanding that an RFP would go out,
but that Ballard would in fact be the only available Canadian supplier
and was a sure bet to get the contract. Based on this expectation,
Ballard began looking for money to set up an assembly line.
Meanwhile,
though, the situation got complicated. Yeoell and Prater made the
mistake of writing a letter to their contact in Ottawa thanking
him for setting up this sole-source contract. When the
letter was seen by others, the contact had to deny that any such
exclusive guarantee had been made. We had made a balls of
it, says Prater, sheepishly. But we kept getting signals
or indications that we were going to get this contract. So
planning for the assembly line went ahead, which was wise, because
the contract eventually did come through.
Before the
Canadian contract was in the bag, though, Ballard landed another
contract, this one from the US military to manufacture 60,000 much
smaller button type lithium batteries for night vision
goggles. Ballard still had the technology and much of the needed
equipment from the Ultra Energy smoke detector battery days. But
to go into manufacturing mode would take capital. Up to this point,
Ballard had mainly been funded by a large single customer, Amoco.
Suddenly, it needed an independent source of money, and quickly.
Feelers went out in the Vancouver venture market. This led to a
long and intimate business relationship with one of Vancouvers
most respected venture capitalists, Michael J. Brown.
Mike Brown
had taken an economics degree at the University of British Columbia
and gone on to Oxford as a Rhodes Scholar. He also had a unique
financial pedigree. His grandfather, Colonel Albert Malcolm (Buster)
Brown had founded a Vancouver-based investment company in 1923,
and his father, Thomas (Tom) Brown, had become one of the principals
in the prestigious local firm of Odlum Brown Ltd. After graduating,
Mike Brown first went to work for Odlum Brown but then joined a
couple of partners in an independent financial consulting firm.
In 1973 Brown
became a founding partner in Ventures West, which managed venture
funds that invested in young technology companies. By
1987, Ventures West was the leading venture capital company in western
Canada, administering $85 million invested in 37 companies, including
such successful firms as MacDonald Dettwiler and Associates, Mobile
Data International, and Nexus Engineering. In a town dominated by
the scandal-ridden Vancouver Stock Exchange (VSE), which was infamous
for sleazy deals in which naive investors lost their shirts, Ventures
West stood out for its high ethics. Some say Ventures West
is everything the VSE should be and isnt, intoned Fleecing
the Lamb, a book that exposed these scams.25 Any company backed
by Brown and his firm enjoyed a prima facie seal of approval and
probity.
In early 1987,
Brown was sitting in his dentists waiting room thumbing through
the magazines when he came upon an article in Popular Mechanics
on fuel cells. Brown understood the concept of the fuel cell and
remembered the high school experiment in which hydrogen and oxygen
were produced by electrolysis. He had a strong interest in science
and technology and a personal commitment to environmental protection.
In 1990, for example, he was a member of a City of Vancouver task
force on atmospheric change. I had a concern about global
warming, he recalls, and started writing papers and
letters about it around 1987 or 1988. I look at things
in a fairly long time frame, and I certainly have an environmental
bent.
A few weeks
after reading the fuel cell article, Brown got a tip. A financial
industry colleague talked to one of Browns partners about
Ballards need for capital to set up its battery production
line. Brown hopped into his car, drove across the bridge to North
Vancouver, and met with the Ballard principals about their needs.
While there, he was given a tour and shown the latest Ballard fuel
cell stack. This experience, along with the quality of the Ballard
team, whetted his interest in the company. It was originally
the technology that got me excited, he says, for sure.
But no technology is of any value without people.
Intrigued by
Ballards growth potential, he persuaded Canadas Business
Development Bank (BDC) to take an interest as well. Brown got the
BDC to ante up around $500,000, while Ventures West came up with
some $800,000 for a total of $1.3 million, the first significant
infusion of private venture capital in Ballard. Brown took a seat
on the companys board of directors, just as he takes an active
role in many of the firms for which he provides seed money. For
many years to come, he would be paying the piper and calling the
tune. Its… worth remembering, he told BC Business
magazine that Ventures West doesnt just dish out money.
We like to live with a company we finance. That means at a minimum
being represented on its board, in some cases even becoming active
in its management.26 Brown himself, for example, served as
chair of Mobile Data International (MDI), a connection that was
to lead to a key personnel change at Ballard.
Most of the
initial $1.3 million was to be spent on setting up the production
line for the Canadian and US military batteries. But Brown generally
only invests in companies that have the potential to become leaders
in their specialized field. Usually the product or service being
provided also has proprietary elements that will give the company
a long-term competitive advantage. In Ballards case it was
the fuel cell that really grabbed Brown. Paul Howard heard him call
the fuel cell his nugget of gold, the part of the company
that had true future potential. But there was a basic problem. You
couldnt write a business plan for what we had on the
fuel cell side, says Keith Prater, which at that time was still
little more than just dabblings at the back of the lab. So
it had to be an investment in holding the thing together and helping
the battery company make money while the fuel cell made further
progress.
Mike Brown
remembers how difficult it was to justify investing in the fuel
cell, because it was such an unknown technology. When I did
my due diligence to decide whether we should make the first investment,
the question was, who should I phone to find out whether these guys
were on the right track or not. Well, the answer was, there was
nobody to phone. There was really no one who knew enough to
help him much. I talked to a few people who sort of set themselves
up as experts. A guy at the University of Texas at El Paso. And
some guys at Los Alamos. And someone at the Argonne National Laboratory
in Chicago. But it was pretty sparse stuff.
Brown likens
the situation to someone having to decide whether or not to invest
in the first microcomputer or computer chip. Who does he phone
to see if this thing makes any sense? And the answer, of course,
is, you dont. And I dont think that comparison is wildly
invalid. I think the Ballard fuel cell may have as big an impact
on the world around us as the Intel chip. Not that this view
is universally shared, even in the late 1990s, although the media
have certainly made the comparison between Intel and Ballards
potential. Even now, people think its wildly arrogant
to speak that way. But think about what could happen here if decent
hydrogen storage systems are invented for the car. This thing is
going to turn out to be cheaper to make than the internal combustion
engine. Its going to be nicer to drive. It will certainly
be more reliable. So people are going to want to have it. Ive
invested in some other things that you could call loosely related
to trying to solve environmental problems, but the Ballard
fuel cell is pretty extraordinary. It must be special
to him; Brown has a large colour poster of the Ballard cell stack
hanging on his conference room wall.
He sits back
to mull it over. Ive got grandchildren, he says,
My view is that my grandchildren, and certainly their children,
will regard fuel cells as standard, normal things, the way you and
I look at the internal combustion engine. But he insists that
it is not important to him whether his grandchildren are aware that
he played an important part in the fuel cells development
or not. I dont care if anybody else knows. I can sit
around in my dotage, talking to myself and dribbling at the mouth,
and Ill know.
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